Xaviona Lambert
Fayetteville,Nc
Summary
Dynamic professional with experience at PWC Fayetteville Home Town, excelling in customer data management and bill adjustments. Proven ability in project management and effective communication, delivering exceptional customer service while adapting to fast-paced environments. A goal-oriented team player committed to problem-solving and enhancing customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customers Program intern
PWC Fayetteville Home Town
06.2025 - 07.2025
- Collaborated with PWC customer program team to support project initiatives
- Collected and organized customer data for insightful analysis
- Processed and verified adjustments to customer bills for accuracy
Cashier
Mcdonalds
03.2024 - 05.2024
- Handled cash and credit card transactions with precision to ensure customer satisfaction
- Delivered exceptional customer service to enhance shopping experience
- Assisted 50+ customers daily in completing purchases efficiently
Education
High School -
Westover High School
NC, USA06-2026
High School -
E.E SMITH HIGH SCHOOL
NC, USA01.2025
High School -
CAPEFEAR HIGH SCHOOL
NC, USA01-2023
Skills
- Client engagement
- Project Management
- Effective Communication
- Problem-solving
- Critical Thinking
- Time Management
- Teamwork
- Adaptability
- Goal-oriented mindset
- Leadership
- Professionalism
- Volunteer management
- Fast learner
- Professionalism
Certification
- Venture: Entrepreneurial Expedition, 12/2024
- The Entrepreneurial and Small Business (ESB) Certificate, 05/2015
- Servsafe Foods Handler Certification
Extracurricular Activities
Determined high school student with strong teamwork skills and communication skills, seeking a full time restaurant position to enhance my customer service experience., Cashier, Mcdonalds, 03/2024, 05/2024, Assisted 50+ customers daily with purchases, Handled cash and credit card transactions accurately, Provided excellent customer service, Member, Theatre/ Drama club, 08/2024, Volunteer, Cumberland County Events, E.E Smith High School
Coursework
- Foods and Nutrition 1, 08/2022, 12/2023
- Foods and Nutrition 2, 01/2023, 02/2023
- Culinary Arts 1, 09/2024, 11/2024
- Entrepreneurship I, 09/2024, 12/2024
- Entrepreneurship II Honors, 01/2025, 05/2025
Languages
Spanish
Limited
Timeline
Customers Program intern
PWC Fayetteville Home Town
06.2025 - 07.2025
Cashier
Mcdonalds
03.2024 - 05.2024
High School -
Westover High School
High School -
E.E SMITH HIGH SCHOOL
High School -
CAPEFEAR HIGH SCHOOL