Taylor Elebeck
Las Vegas
Summary
Managerial professional prepared to drive team success and operational efficiency. Proven track record in developing training programs that improve staff competencies and business outcomes. Known for fostering team collaboration and achieving consistent results, with strong problem-solving and communication abilities. Skilled in customer service, multitasking, inventory control, performance evaluation, and money-handling.
Overview
7
7
years of professional experience
Work History
Manager-In-Training
Journeys Shoe Store
3663 S Las Vegas Blvd, Las Vegas, NV 89109
10.2022 - Current
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed and motivated employees to be productive and engaged in work.
Cafeteria Manager
West Preparatory Academy
2050 Sapphire Stone Avenue
08.2018 - 05.2022
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Maintained a clean and safe environment, adhering to health department regulations and guidelines.
- Enhanced food safety by implementing proper sanitation practices and maintaining a clean workspace.
- Collaborated with school staff and administrators to accommodate special dietary needs of students.
- Provided exceptional customer service through friendly interactions with students, addressing any concerns or questions they had about available menu items.
- Cleaned and sanitized surfaces, tools, and equipment.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Served food according to temperature, safety, and presentation guidelines.
- Provided exemplary service to students, staff, and visitors.
- Restocked condiments, beverages, and utensils per expected use levels.
Pool Monitor
City Of Las Vegas - Doolittle Community Center
1950 J St, Las Vegas, NV 89106
06.2021 - 08.2021
- Improved patron satisfaction by enforcing pool rules and maintaining a clean, organized environment.
- Inspected restrooms and locker rooms for cleanliness hourly.
- Provided exceptional customer service for pool patrons, addressing concerns and answering questions professionally.
- Streamlined pool operations by developing efficient check-in processes for patrons and members.
- Monitored inventory of all pool tools and toys.
- Assisted in training new Pool Monitors, sharing best practices for maintaining a safe and welcoming atmosphere for guests.
- Served as a reliable source of information regarding swimming lessons, membership options, and other aquatic programs offered at the facility.
- Strengthened emergency preparedness among staff members by participating in regular drills and reviewing safety protocols.
Education
Bachelor's Degree - Majoring in Education
University of Nevada, Las Vegas
Las Vegas, NV06-2026
High School Diploma -
Charles I. West Preparatory Academy
Las Vegas, NV06-2022
Skills
- Staff leadership
- Customer service
- Payroll administration
- Account management
- Technical skills
- Quality management
- Inventory control
- Sales techniques
- Goal setting
- Team leadership
- Task delegation
- Performance reviewing
- Performance tracking and evaluation
Timeline
Manager-In-Training
Journeys Shoe Store
10.2022 - Current
Pool Monitor
City Of Las Vegas - Doolittle Community Center
06.2021 - 08.2021
Cafeteria Manager
West Preparatory Academy
08.2018 - 05.2022
Bachelor's Degree - Majoring in Education
University of Nevada, Las Vegas
High School Diploma -
Charles I. West Preparatory Academy