Xóchitl Stauffer

• Pack pastries, cakes, pies, and lunch orders.
• Open and Close the shop.
• Use POS systems to facilitate purchases.
• Restock goods around the shop.
• Make Drinks(espresso drinks and teas).
• Manage customer complaints and issues.

• Attended AADS(African and African Diaspora Studies) events including, historical roundtables, art galleries, poetry readings, research presentations, book talks.
• Distributed AADS merchandise around campus
• Organized events for AADS
• Researched black student orgs on campus for the AADS department to work with.
• Coordinated with other departments(Mexican American and Latino Studies, Women and Gender Studies, etc.)
• Help develop merch and Fliers for AADS.
• I took part in a student panel for ethnic and identity studies.

• Served drinks
• Checked IDs
• Barbacking- Keeping drinks cold and undamaged
• Used POS systems to facilitate purchases
• Familiarity with product allowed me recommend drinks to customers
• Opened and Closed bar

I worked on three research projects: Racialized tracking in education, racial categorizations in the US census, and student knowledge of the African and African Diaspora Studies department.

• Drafted manuscripts and reports summarizing the findings of research studies.
• Wrote IRB proposals for UT survey(done for the African and African Diaspora Studies Department)
• Found resources on culturally responsive teaching practices
• Created a packet on culturally responsive teaching to send to teachers who took the survey
• Identified math teachers in Texas to take the survey.

• Inspected purchased items for defects before handing them over to customers.
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
• Used product knowledge to suggest items to match client needs.
• Stocked shelves with merchandise according to company standards.
• Maintained knowledge of sales and promotions, return policies and security practices.

• Addressed and resolved customer concerns to maintain brand loyalty.
• Organized workstations efficiently so that tasks could be completed quickly during peak hours.
• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
• Described menu items to customers and suggested products based on stated preferences.
• Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
• Input orders into point of sale system and handled customer payments.