Xela Klockow
Columbia,TN
Summary
Experienced operator with a strong background in safety compliance, equipment troubleshooting, operator training and quality inspection. Excited to collaborate with others and lead a team to success.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Operator
General Motors
Spring Hill, Tennessee
11.2024 - Current
- Trained new operators on line procedures.
- Observed and troubleshot machines to assure quality.
- Performed crew lead tasks to ensure the quality of the workspace and the product is at its best.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Followed safety procedures and plant guidelines.
Kayak Tour Guide
River Queen Voyages
Nashville, Tennessee
03.2023 - 10.2024
- Led safety briefings before boarding and during trip departures to support passenger readiness.
- Provided the guests with information on local history, wildlife and route highlights.
- Applied strong public speaking and communication skills to deliver high-quality guest tours.
- Coordinated with crew on boarding timing and dock procedures to keep operations running smoothly.
Assistant Manager
Playa Bowls
Mount Pleasant , SC
11.2022 - 03.2023
- Boosted customer satisfaction with proactive problem-solving and timely resolution issues.
- Improved employee retention rates by providing a positive work environment and ongoing staff support.
- Provided comprehensive training to new employees.
Education
Bachelor of Science - Biology
Thomas More University
Crestview Hills, KY 08.2018 - 07.2022
Skills
- Quality inspection
- Equipment troubleshooting
- Safety compliance
- Communication
- Collaboration
- Positive attitude
Timeline
Operator
General Motors
11.2024 - Current
Kayak Tour Guide
River Queen Voyages
03.2023 - 10.2024
Assistant Manager
Playa Bowls
11.2022 - 03.2023
Bachelor of Science - Biology
Thomas More University
08.2018 - 07.2022