Xenija Cortez
Jacksonville,United States
Summary
Skilled in medical billing and accounts receivable management. Possess comprehensive experience in healthcare financial operations, including patient account analysis, claim submissions, and payment processing. Demonstrated ability to maintain accurate records, streamline billing procedures, and enhance revenue collections. Notable for problem-solving skills, strong attention to accuracy, and keen understanding of medical terminology and insurance policies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Biller, Accounts Receivable
Jacksonville Fire And Rescue Department
Jacksonville, FL
04.2015 - Current
- Ensured compliance with applicable laws, regulations and company policies regarding billing practices.
- Maintained records of all billing activities in a timely manner.
- Generated invoices for services rendered and sent out monthly statements to customers.
- Tracked aging reports of unpaid claims and took corrective action when necessary.
- Verified accuracy of account information and processed adjustments as needed.
- Performed data entry functions for entering new patient information into the system.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Managed all payments processing, invoicing and collections tasks.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Input statement information, reconciled accounts and resolved discrepancies.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Executed account updates and noted account information in company data systems.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
Education
Associate of Science - Health Information Management
Florida State College
Jacksonville, FL12-2014
Skills
- Billing software
- Accounts receivable
- Regulatory compliance
- Data entry
- Invoice generation
- Claim tracking
- Effective communication
- Problem solving
- Attention to detail
- Account reconciliation
- Proficiency in Microsoft
- Information requests
- Records maintenance
- Information inputting
- Medical billing
- Account follow-up
- Payment posting
- Chart auditing
- Teamwork and collaboration
- Records management
- Billing and collection procedures
Certification
- Certified Professional Coder, (CPC 01400714) - 2015
- Certified Ambulance Coder, (NAAC 00008942 - 2017
- Certified Ambulance Documentation Specialist - 2019
Languages
German
Limited
References
References available upon request.
Timeline
Medical Biller, Accounts Receivable
Jacksonville Fire And Rescue Department
04.2015 - Current
Associate of Science - Health Information Management
Florida State College
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