XHENSILA LAMCE
Norwood,MA
Summary
Skilled manufacturing and production team member with technical skills and attention to detail. Understands safety and consistently exceeds performance requirements. Dedicated to quality processes and final product results.
Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.
Overview
15
15
years of professional experience
Work History
Manufacturing Technician 2
RENTSCHLER biopharma inc
Milford, MA
03.2024 - Current
- Operated and maintained biopharmaceutical manufacturing equipment efficiently.
- Conducted routine inspections and documented results to ensure compliance.
- Collaborated with team members to troubleshoot equipment issues promptly.
- Followed standard operating procedures for product preparation and handling.
- Cleaned and sanitized manufacturing areas to maintain a sterile environment.
- Monitored production processes to identify areas for improvement and efficiency.
- Used hand tools, power tools and measurement devices to perform production operations.
Manifacturing Technician
Thermo Fisher
Framingham, Massachusetts
08.2022 - 03.2024
- Ensured adherence to quality assurance standards and enhanced customer satisfaction outcomes.
- Streamlined workflow to consistently achieve production targets.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Organized work to meet demanding production goals.
- Performed tests on components and systems to assess performance and highlight potential issues.
relationship banker
Bank Of America
11.2019 - 08.2022
- Vault custodian .Constantly expanding knowledge based when it comes to customer service .Works closely to customers to get best results .Excellent ability to develop referral network .Cash handling .Customer Service .Implemented organizational strategies to enhance workplace efficiency. .Utilized problem-solving skills to address customer inquiries effectively. .Provided support at service counters to assist customers with inquiries. .Very detail oriented ,following procedures carefully and with accuracy . In charge of surprise audit for other coworkers making sure they were following procedures ,too.
- Built strong client relationships through personalized banking solutions.
- Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
- Assisted customers with account inquiries and transaction processing.
- Educated clients on banking products and services available.
- Collaborated with colleagues to streamline service delivery processes.
- Monitored compliance with bank policies and regulations consistently.
- Resolved customer issues promptly to enhance satisfaction levels.
- Facilitated financial discussions to identify client needs effectively.
- Assisted customers in opening new checking and savings accounts.
Teller
Santander Bank
01.2017 - 01.2018
- Processed daily client transactions ,including deposits.
- Withdrawals ,money transfers ,loan payments and cashier checks .Accurately maintained records of each transaction and ensured all paperwork and documentation was in place and within compliance .Key Achievements
- Recognized as Teller of the Year in 2018 for delivering exceptional customer service.
Nurse
FIER HOSPITAL
07.2011 - 01.2014
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Protected confidentiality of information related to patient care activities and EMS operations.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Education
Bachelor of Science - NURSING
UNIVERSITY oF ISMAIL QEMALI
ALBANIANo Degree - Medical Assisting
BROOKLINE INSTITUTE
Brookline, MASkills
- COMPUTER
- Microsoft office
- Equipment maintenance
- Standard operating procedures
- Quality assurance
- Safety training
Timeline
Manufacturing Technician 2
RENTSCHLER biopharma inc
03.2024 - Current
Manifacturing Technician
Thermo Fisher
08.2022 - 03.2024
relationship banker
Bank Of America
11.2019 - 08.2022
Teller
Santander Bank
01.2017 - 01.2018
Nurse
FIER HOSPITAL
07.2011 - 01.2014
Bachelor of Science - NURSING
UNIVERSITY oF ISMAIL QEMALI
No Degree - Medical Assisting
BROOKLINE INSTITUTE