Summary
Overview
Work History
Education
Skills
Timeline
Generic

Xia Zhou

New York,NY

Summary

Experienced Project Coordinator with a background in managing complex projects across diverse industries, higher education, retail, legal institutions, and K-12 online education. Successfully coordinated three concurrent projects, demonstrating strong leadership and the ability to manage cross-functional teams. Skilled in effectively communicating project goals and ensuring seamless execution. Known for problem-solving skills, strategic planning expertise, and strong interpersonal abilities to drive project success. Have contributed positively by improving workflow processes and meeting objectives on time in previous roles.

Overview

5
5
years of professional experience

Work History

Project Coordinator - National Retail Foundation

Kaleidoscope Learning
New York, NY
07.2023 - Current
  • Participated in the creation of online courses for the National Retail Foundation, managing the recruitment of actors on Backstage.com, reviewing audition videos, and finalizing the cast. Coordinated filming locations, purchased props, set up scenes, communicated with actors, and supervised filming angles and actors' lines.
  • Edited over 100 course videos using Camtasia and assisted in developing storylines.
  • Conducted platform testing, Riseup.kaleidolearning.com, to ensure a positive user experience after course updates.
  • Facilitated the customer support team by identifying training needs for team members to keep them updated on platform updates and client requirements. Assisted in resolving escalated tickets for over 3,321 approved organizations using the platform.
  • Conducted biweekly meetings with the client's team (RISE Up) to discuss project requirements, special support tickets, and necessary internal team training.

Project Coordinator - The Learning Idea Conference

Kaleidoscope Learning
New York, NY
07.2023 - Current
  • Recruited volunteers, reviewed resumes, and conducted interviews with over 25 candidates for The Learning Ideas Conference 2024, an annual hybrid conference.
  • Created internal training resources, including handouts in PDF format and instructional videos.
  • Conducted internal training sessions to ensure staff proficiency.
  • Led training sessions for over 50 online speakers and developed a technical platform training handout for attendees.
  • Conducted market research to identify new vendors for hybrid events.
  • Negotiated pricing and terms with the new vendor, securing a 15% annual discount for the company.
  • Coordinated 15 hosts for a hybrid conference with over 200 attendees, serving as the main host.
  • Provided on-site technical support and proactively communicated with guests to ensure an exceptional experience, facilitating both online and in-person Q&A sessions with speakers.

Curriculum Designer

Molistudy Online English Education Co., Ltd
Beijing, Beijing
09.2020 - 09.2021
  • Utilized AI technology to create an English reading comprehension self-learning webpage attracting over 100,000 new users by 2021 (Website Link: https://www.molistudy.com/reading/course#/308/15/6288) .
  • Developed and delivered training programs for 30 teachers by creating 42 classroom instruction videos.
  • Designed new marketing strategies, such as interacting with potential clients through online English pronunciation tasks.

Recruiter

Hetu Education Technology Co., Ltd.
Beijing, Beijing
08.2019 - 08.2020
  • Coordinated as the liaison between Hetu and the UW admissions office for joint summer course planning.
  • Hosted 4 monthly online conferences designed to guide students in choosing college majors and arranging college schedules.
  • Successfully recommended over 20 college students for participation in summer study programs.

Education

Master of Arts - Instructional Technology, And Media

Columbia University
New York, NY
12-2023

Bachelor of Arts - Education, Communities, And Organization

University of Washington
Seattle, WA
06-2022

Skills

  • Project Management
  • Problem-Solving
  • Customer Management
  • Vendor Management
  • Critical Thinking
  • Attention to Detail
  • Flexible and Adaptable
  • Team Leadership
  • Skilled Tools: Smartsheet, Airtable, AWS, Canva, Google Sheets, Excel, Jotform, HTML, CSS, JavaScript, Camtasia, Figma, Unity, etc

Timeline

Project Coordinator - National Retail Foundation

Kaleidoscope Learning
07.2023 - Current

Project Coordinator - The Learning Idea Conference

Kaleidoscope Learning
07.2023 - Current

Curriculum Designer

Molistudy Online English Education Co., Ltd
09.2020 - 09.2021

Recruiter

Hetu Education Technology Co., Ltd.
08.2019 - 08.2020

Master of Arts - Instructional Technology, And Media

Columbia University

Bachelor of Arts - Education, Communities, And Organization

University of Washington

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Xia Zhou