Xiang De Qu
Pasadena,CA
Summary
Desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
8
8
years of professional experience
Work History
After-School Tutor
La Pintoresca Branch Library
Pasadena , CA
01.2016 - 05.2019
- Assisted students in finding useful study methods to enhance academic performance.
- managing an after school club with history lessons and Lego ideas for the children
Data Entry
College Senior Design
Northridge , CA
08.2022 - 05.2023
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed scheduling, training and inventory control.
- Collaborated with team leaders on quality audits.
Customer Service Representative
Food Service Industry
Pasadena , CA
05.2018 - Current
- Answered inbound calls, chats and emails to facilitate customer service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Education
Bachelor of Science - Computer Information Technology
California State University of Northridge
Northridge, CA05.2023
Skills
- Lesson Planning
- Homework Assistance
- Hardware Troubleshooting
- Networking
- Systems Administration
- JavaScript, HTML, C
- Customer Service
- Data Management
- Friendly, Positive Attitude
- Organizational Skills
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Native/ Bilingual
Timeline
Data Entry
College Senior Design
08.2022 - 05.2023
Customer Service Representative
Food Service Industry
05.2018 - Current
After-School Tutor
La Pintoresca Branch Library
01.2016 - 05.2019
Bachelor of Science - Computer Information Technology
California State University of Northridge
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