Xiaojia Yuan
Dublin,CA
Summary
Results-driven professional with a strong background in early childhood education management and customer service. Skilled in developing engaging programs and maintaining operational compliance, ready to leverage product knowledge and bilingual communication to improve client experiences.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Client Advisor
Burberry
Bellevue, Washington
06.2025 - 03.2026
- Facilitated product selection for clients, resulting in increased satisfaction and engagement.
- Collaborated with team members to create inviting store atmosphere, enhancing customer experience.
- Processed transactions according to established guidelines, ensuring accuracy and efficiency.
- Processed payments accurately, ensuring compliance with operational standards and minimizing errors.
Owner
Little Star Learning Center
Mill Creek, Washington
12.2022 - 06.2023
- Managed daily operations of early childhood education programs.
- Developed engaging lesson plans aligned with educational standards.
- Implemented health and safety protocols for children's well-being.
- Maintained relationships with existing clients by providing superior customer service.
Education
Bachelor of Arts - Ecology Policy
Kwansei Gakuin University
Japan03-2010
Skills
- Product knowledge
- Sales techniques
- Merchandising strategies
- Sales transactions
- Transaction processing
- Customer relationship management
- Customer service excellence
- Team collaboration
- Bilingual communication
Languages
Chinese (Mandarin)
Native/ Bilingual
Japanese
Full Professional
Timeline
Client Advisor
Burberry
06.2025 - 03.2026
Owner
Little Star Learning Center
12.2022 - 06.2023
Bachelor of Arts - Ecology Policy
Kwansei Gakuin University