Xiaomeng Lu
Rancho Cucamonga
Summary
Compassionate Vocational Nursing student with clinical expertise in patient care and experience in e-commerce operations. Skilled in bilingual communication and organizational management, delivering high-quality care while balancing diverse responsibilities. Results-driven E-Commerce Specialist focused on SEO optimization, digital marketing, and inventory management to boost online sales. Strong collaborator with effective communication and problem-solving skills to drive project success.
Overview
8
8
years of professional experience
Work History
E-Commerce Specialist
Amazon
01.2017 - 01.2025
- Demonstrated expertise in managing Amazon Marketplace operations and strategies.
- Extensive experience using Amazon Seller Central and Vendor Central platforms.
- Managed both FBA (Fulfillment by Amazon) and FBM (Fulfilled by Merchant) operations.
- Created and launched product listings that enhanced search visibility and drove sales performance.
- Optimized product titles, keywords, bullet points, descriptions, and images.
- Conducted keyword research and listing optimization.
- Managed PPC advertising campaigns that improved click-through rates and optimized ad spend.
- Developed promotional plans that effectively increased awareness and demand for new products.
- Improved product rankings and visibility.
- Managed products across multiple platforms: Amazon, eBay, Etsy.
- Resolved customer concerns professionally.
- Maintained excellent seller ratings and customer satisfaction.
Logistics and Inventory Operations
Cainiao Overseas Warehouse
- Managed logistics and inventory operations to ensure efficiency.
- Oversaw inventory and shelving operations to maintain organization and accessibility.
- Supported restocking and inventory control to optimize stock levels and minimize shortages.
- Resolved order exceptions and coordinated product disposal to ensure compliance and efficiency.
- Communicated bilingually with clients regarding inbound orders and exceptions.
- Performed SKU relabeling and repackaging.
- Conducted dimensional weight measurements.
- Demonstrated strong attention to detail and teamwork.
Education
Vocational Nursing Program - LVN Student
01-2027
Skills
- Amazon Seller Central
- Amazon Vendor Central
- eBay
- Etsy
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Inventory Management
- Data Entry
- Order Processing
- Customer Service
- Problem Solving
- Attention to Detail
- Time Management
- Team Collaboration
- Therapeutic Communication
- Insulin Administration
- Medication Safety
- Documentation
- Dressing Changes
- Feeding Tube Assistance
- ADLs
- Hygiene Care
- Ambulation Assistance
- Transfer Assistance
- Fall Prevention
- Infection Control
- Patient Assessment
Languages
- Mandarin Chinese
- English
Hobbies and Interests
- Drawing and Art
- Singing
- Arts and Crafts
- Companion Care
- Resident Activities
- Building Positive Relationships with Seniors
- Creating Meaningful Experiences for Older Adults
Overseas Warehouse Operations Experience
Cainiao Overseas Warehouse, Communicated bilingually with clients regarding inbound orders and exceptions., Managed inventory and shelving operations., Performed SKU relabeling and repackaging., Conducted dimensional weight measurements., Processed order exceptions and product disposal., Assisted with restocking and inventory control., Demonstrated strong attention to detail and teamwork.
Clinical Skills
Vital Signs Monitoring, Pain Assessment, Blood Glucose Monitoring, Patient Observation, Medication Administration, Insulin Administration (Under Supervision), Medication Safety, Documentation, Wound Care, Dressing Changes, Feeding Tube Assistance, ADLs, Hygiene Care, Ambulation Assistance, Transfer Assistance, Fall Prevention, Infection Control, Therapeutic Communication, Team Collaboration, Time Management, Attention to Detail
Timeline
E-Commerce Specialist
Amazon
01.2017 - 01.2025
Logistics and Inventory Operations
Cainiao Overseas Warehouse