Xiao Xiao Ye
Bellevue,WA
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food, and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
2
2
years of professional experience
Work History
Barista
The French Bakery
11.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Has been trained to do jobs as shift leader, managing team, answering phone calls and customer's questions and requests.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Sanitized equipment and wiping down counters and tables to prevent spread of germs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Followed exact recipes for mixing and preparing beverage and food items.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Boba Barista
Timeless Tea
06.2021 - 03.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Know how to make milk teas, teas, and smoothies. And cook toppings correctly.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Followed exact recipes for mixing and preparing beverage and food items.
- Used POS system to accurately enter orders and process payments.
Education
High School Diploma -
Bellevue College
Bellevue, WA06.2024
High School Diploma -
Interlake High School
16245 NE 24th St, Bellevue, WA 9800806.2019
Skills
- Conflict Mediation
- Coffee Machinery
- Smoothie Making
- Food Preparation and Safety
- Table Setting Knowledge
- POS System Operations
- Cash Register Operation
- Ability to Adapt
- Menu Item Preparation
- Beverage Preparation
- Team Leadership
- Safe Food Handling Practices
Languages
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Chinese (Cantonese)
Limited Working
Timeline
Barista
The French Bakery
11.2022 - Current
Boba Barista
Timeless Tea
06.2021 - 03.2023
High School Diploma -
Bellevue College
High School Diploma -
Interlake High School
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