Xiaxiang Dees
Orange,USA
Summary
With over 16 years of diverse healthcare experience, I am a compassionate and dedicated new graduate RN. My objective is to secure a nursing position where I can deliver high-quality, patient-centered care. I am eager to apply my clinical skills and education in a collaborative healthcare setting, constantly evolving as a nursing professional. Possessing a strong foundation in healthcare principles and a strong desire to learn and grow, I have the ability to quickly acquire essential nursing practices and techniques, including patient assessment and care planning. I am prepared to utilize and further enhance my skills in patient care and medical procedures in a Registerd Nurse role.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Registered Nurse
ROSE VILLA HEALTHCARE CENTER
09.2024 - Current
- Deliver compassionate patient care, coordinate with healthcare teams, and implement evidence-based practices to enhance treatment outcomes at ROSE VILLA HEALTHCARE CENTER
- Meticulously manage medication administration, maintain accurate patient records, and ensure compliance with healthcare regulations and facility protocols
- Streamlined patient admission and discharge processes by coordinating pre-admission preparations, conducting thorough assessments, and facilitating seamless transitions in care
- Ensured efficient patient onboarding by verifying documentation, updating electronic health records, and providing orientation to the facility and care team
- Orchestrated safe and timely discharges by collaborating with interdisciplinary teams, educating patients on post-care plans, and arranging necessary follow-up services or referrals
- Designed and communicated clear CNA & LVN shift assignments, ensuring balanced workloads and optimal patient care coverage
Student Affairs Dean Assistant
CHARLES DREW UNIVERSITY
10.2022 - 08.2024
- Design event flyers, manage catering, and coordinate transportation for student events, enhancing participation
- Organize and schedule program events, ensuring seamless execution and high student engagement
- Develop Excel forms and edit PowerPoint slides, improving data management and presentation quality
- Communicate with students, handle files, and set appointments, fostering a supportive academic environment
Utilization Management Referral Coordination
MEMORIALCARE MEDICAL GROUP
10.2021 - 08.2022
- Managed patient referrals and tracked urgent requests, ensuring timely follow-up and coordination
- Contacted patients about referral status, leading to improved communication and patient satisfaction
- Answered phones and managed faxes, maintaining efficient office operations
- Created and maintained CRM entries, enhancing data accuracy and accessibility
- Edited denial and benefit carve-out letters, improving clarity and compliance
- Optimized urgent request tracking system, significantly reducing response times and boosting overall department productivity
- Edited denial and benefit carve-out letters, ensuring accuracy and compliance with healthcare regulations and insurance policies
- Retrieval of medical records from primary care offices
- Medical record scanning
- Provided empathetic patient support, effectively communicating referral statuses and addressing inquiries, enhancing overall patient satisfaction
Lead Patient Care Coordinator
THE R.O.A.D.S FOUNDATION
06.2017 - 12.2020
- Managed specialist authorizations and tracked status, improving process efficiency and accuracy
- Scheduled appointments and handled high call volumes, ensuring patient satisfaction and timely care
- Coordinated with providers and insurance companies, streamlining communication and verification
- Compiled and reported department stats to supervisors, enhancing data-driven decision-making
- Optimized appointment scheduling, significantly reducing wait times and increasing patient throughput
- Improved department efficiency through data-driven decision making
- Handling medical records abiding by HIPAA
- Guided patients through complex insurance processes, ensuring access to specialist care
- Managed high-volume calls with empathy, prioritizing patient satisfaction
Front office medical receptionist
ATLANTA BREAST CARE
01.2016 - 03.2017
- Handled high volume calls and scheduled appointments, enhancing office efficiency and patient accessibility
- Streamlined patient check-in/out processes, reducing wait times and enhancing overall efficiency
- Managed high-volume calls, ensuring prompt information delivery
- Handling medical records abiding by HIPAA
- Provided empathetic support to patients, addressing concerns and creating a welcoming environment that promoted positive healthcare experiences
Unit Secretary / Patient Tech
Wellstar Kennestone Hospital
07.2015 - 01.2016
- Measured patients Vital signs
- Input & Output
- Ambulated Patients
- Performed Bladder scans
- Assisted patients with activities of daily living
- Assisted Nurses in the care of patient
- Performed Ekg
- Communicated abnormal vital signs to nurse
- Answered phones and greeted patients and families, ensuring a welcoming environment
- Ordered and stocked supplies, maintaining unit efficiency and readiness
- Consulted with doctors through Perfect Serve, facilitating effective communication
- Assisted nurses and CCPs with medication recovery and prescription retrieval
- Organized front desk and patient charts, enhancing administrative accuracy
Certified Nursing Assistant/ Caregiver
Premier Senior Care
06.2013 - 01.2015
- Delivered compassionate care, managing medication administration and wound treatment while fostering patient independence in daily activities
- Meticulously documented patient conditions, treatments, and progress, ensuring seamless communication across healthcare teams
- Maintained comprehensive patient records, tracking vital signs and treatment responses to facilitate informed healthcare decisions
Medical Receptionist Front/ Back office
AUSTIN- HERNANDEZ FAMILY MEDICAL OFFICE
03.2008 - 12.2012
- Managed multi-line phone system and patient scheduling, ensuring smooth daily operations
- Verified insurance and handled co-pays, enhancing patient satisfaction and office efficiency
- Performed medical billing and vital sign checks, supporting accurate patient records
- Prepared rooms and assisted with in-office procedures, maintaining a sterile environment
- Streamlined patient scheduling, reducing wait times and improving satisfaction
- Managed multi-line phone system, insurance verification, and co-pay collection efficiently
- Provided compassionate patient care, from warm greetings to escorting to rooms
- Assisted doctor in various in-office procedures, enhancing overall patient experience
- Handling patient medical records abiding by HIPAA, printing , scanning , retrieval and more
Education
Master of Science - Nursing
Charles R. Drew University of Medicine And Science
Los Angeles, CA08.2024
Bachelor of Science - Public Health
Charles R Drew University of Medicine And Scie
Los Angeles, CA05.2021
Skills
- Medical Records
- Data Entry
- Patient Care
- Customer Service
- Vital Signs
- Patient Monitoring
- MS Office
- Medication Administration (IV, ORAL, IM, G-TUBE)
- Phone Support
- Appointment scheduling
- Communication
- Team Player
- Department leader
- EHR systems (Epic, ECW, PCC)
- Wound Care
- Infection Control
- Time Management
- Crisis Intervention
- Patient discharge
- Staff supervision
Clinical Hours
Fundamentals ( Long Term Care) Avalon Healthcare Center 90 Hours
Physical Assessment ( Tele, Med/Surg) PIH Health Good Samaritan Hospital 45 Hours
Medical Surgical ( Med/Surg) PIH Health Whittier Hospital 135 Hours
Psych/Mental Health (Adult/Child Inpatient) Kedren Community Health 90 Hours
Nursing Care of Mother and Infant (PP, L&D,OR) PIH Health Whittier Hospital 68 Hours
Nursing Care Of Children (PICU, Med/Surg) Children's Hospital Los Angeles 68 Hours
Advanced Medical Surgical ( ER, Triage,Psych) Kaiser Downey 135 Hours
Community/ Public Health Girls Club Los Angeles 90 Hours
Leadership (ICU,Med/Surg) Harbor UCLA Medical Center 135 Hours
Transition into Professional Practice ( QI) PIH Health Whittier Hospital 180 Hours
Certification
- Sep 2024 - Jan2026 Registered Nurse California Board of Nursing
- Oct 2024 - Oct2026 Public Health Nurse California Board Nursing
- Sep 2024 - Sep2026 BLS Certified American Heart Association
- Sep 2024 - Sep2026 NIH Stroke Scale American Stroke Association
- Sep 2024 - Sep2026 ACLS American Heart Association
- Sep 2024 - Sep2026 PALS American Heart Association
Publications
Education level and self-rated health in the United States: immigrants’ diminished returns. International journal of travel medicine and global health8.3 (2020)
Languages
Spanish
Native or Bilingual
Timeline
Registered Nurse
ROSE VILLA HEALTHCARE CENTER
09.2024 - Current
Student Affairs Dean Assistant
CHARLES DREW UNIVERSITY
10.2022 - 08.2024
Utilization Management Referral Coordination
MEMORIALCARE MEDICAL GROUP
10.2021 - 08.2022
Lead Patient Care Coordinator
THE R.O.A.D.S FOUNDATION
06.2017 - 12.2020
Front office medical receptionist
ATLANTA BREAST CARE
01.2016 - 03.2017
Unit Secretary / Patient Tech
Wellstar Kennestone Hospital
07.2015 - 01.2016
Certified Nursing Assistant/ Caregiver
Premier Senior Care
06.2013 - 01.2015
Medical Receptionist Front/ Back office
AUSTIN- HERNANDEZ FAMILY MEDICAL OFFICE
03.2008 - 12.2012
- Sep 2024 - Jan2026 Registered Nurse California Board of Nursing
- Oct 2024 - Oct2026 Public Health Nurse California Board Nursing
- Sep 2024 - Sep2026 BLS Certified American Heart Association
- Sep 2024 - Sep2026 NIH Stroke Scale American Stroke Association
- Sep 2024 - Sep2026 ACLS American Heart Association
- Sep 2024 - Sep2026 PALS American Heart Association
Master of Science - Nursing
Charles R. Drew University of Medicine And Science
Bachelor of Science - Public Health
Charles R Drew University of Medicine And Scie
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