Xikma Abdi
SEATAC
Summary
Experience in Loss Prevention Specialist environment (two years of experience). Detailed-oriented applicant with health care experience. Proficient in the use of computers including Microsoft Word, Excel and PowerPoint. Self-motivated to succeed in any workplace whether working as a team or individually. Energetic and dedicated to serving customers / Strong internal and external customer service.
Overview
3
3
years of professional experience
Work History
Loss Prevention Specialist
Horseed Security Company
01.2019 - 02.2021
- The main focus is to protect the company's assets, including merchandise, money, and property
- This role involves preventing theft and fraud, conducting investigations, ensuring a safe environment for both customers and employees
- Responsibilities also include surveillance, investigations, training and awareness, safety measures, record-keeping, and customer service.
Customer Service
Dhaweeye
01.2018 - 01.2019
- Responded to customer inquiries and provided accurate information, assisted customers in resolving issues and complaints, handled escalated customer complaints and provided solutions, maintained customer records and updated information in the CRM system, assisted customers in person, over the phone, and via email.
Education
Al-Abadir School of commercial and science study
01.2018
Imamu Shaafici Secondary School
06.2017
Skills
- Excellent communication skills
- Strong problem-solving abilities
- Proficient in customer service software and CRM systems
- Strong attention to detail and organizational skills
Tel
(206) 412-7261
Timeline
Loss Prevention Specialist
Horseed Security Company
01.2019 - 02.2021
Customer Service
Dhaweeye
01.2018 - 01.2019
Al-Abadir School of commercial and science study
Imamu Shaafici Secondary School
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