Xilenie Faulkner
Yonkers,NY
Summary
Dedicated professional with experience in document processing, quality control, and supply chain management. Proven ability to manage critical tasks in high-pressure environments, ensuring accuracy, efficiency, and customer satisfaction. Skilled in both civilian and military operations, with a strong background in logistics, inventory management, and customer service. Veteran Unit Supply Specialist bringing 4 years of experience with the United States Army. Excellent multitasker and problem-solver with a superior work ethic and strong communication skills. Knowledgeable about clerical, housekeeping, and inspection standards. Skilled at keeping supplies and equipment organized and mission-ready. Well-versed in Army policies and procedures. Computer-savvy and organized with a hardworking and responsible mindset.
Overview
7
7
years of professional experience
Work History
Unit Supply Specialist
U.S. Army
12.2020 - Current
- Coordinated the shipping, receiving, storing, and issuing of supplies, including ammunition, medical supplies, and food, ensuring operational readiness
- Implemented stock control procedures to maintain accurate inventory records and prevent shortages or excesses
- Managed the logistics of supply handling, including movement, storage, and maintenance, ensuring the timely availability of critical supplies
- Ensured adherence to safety and regulatory standards in the handling and storage of supplies, contributing to a safe and efficient work environment.
Submission Officer
VFS Global
12.2019 - 02.2023
- Monitored and updated passport tracking systems to ensure accurate and timely processing, reducing errors and improving client satisfaction
- Performed rigorous quality checks on documents, verifying completeness and adherence to regulatory standards
- Delivered high-quality customer support, addressing client inquiries and resolving issues related to visa and passport applications
- Handled sensitive documents with care, ensuring proper filing, processing, and compliance with security protocols.
Process Quality Analyst
CLARO RD (Infosyp)
11.2017 - 09.2019
- Analyzed existing processes and identified areas for improvement, leading to increased operational efficiency and effectiveness
- Developed and implemented quality assurance procedures to ensure high standards of service and product delivery
- Worked closely with cross-functional teams to address quality issues and implement corrective actions
- Generated detailed reports on process performance, quality metrics, and improvement initiatives, providing actionable insights to management.
Education
Bachelor’s Degree in Industrial Engineering -
UASD
Unit Supply Specialist Certificate -
USA Army
Basic Leader Course -
USA Army
Skills
- Document Processing and Quality Control
- Customer Service Excellence
- Supply Chain and Inventory Management
- Logistics Coordination
- Stock Control and Accounting
- Attention to Detail
- Problem-Solving
- Time Management
- Communication
- Team Collaboration
- Security and Compliance
- Adaptability
- Shipping and receiving
- Warehouse Operations
- Inventory Counts
- Reporting skills
- Hazardous Materials Handling
- Procurement expertise
- Maintenance Scheduling
- Document Preparation
- Inventory Tracking
- Materials Inspection
- Equipment management
- Accountability documentation
- Materials Handling
- Shipment Processing
- Equipment tracking
- Reporting abilities
- Teamwork and Collaboration
- Multitasking Abilities
- Critical Thinking
- Inventory Monitoring and Management
- Microsoft Office
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Unit Supply Specialist
U.S. Army
12.2020 - Current
Submission Officer
VFS Global
12.2019 - 02.2023
Process Quality Analyst
CLARO RD (Infosyp)
11.2017 - 09.2019
Bachelor’s Degree in Industrial Engineering -
UASD
Unit Supply Specialist Certificate -
USA Army
Basic Leader Course -
USA Army
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