Ximena Cantu
Austin,TX
Summary
Dedicated worker/student aiming to use the skills required to successfully fill the position at this business. Possesses a strong attention to detail and a dedication to streamlining processes to enhance efficiency. Adept at multitasking and managing complex tasks while maintaining a commitment to accuracy and quality. Excellent interpersonal and communication skills, with a professional demeanor and the ability to collaborate effectively with team members and stakeholders at all levels. Proactive problem solver who thrives in fast-paced environments. Eager to contribute skills and experience to drive productivity and success in this organization.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Indita Produce
06.2023 - 08.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
- Researched new clients for sales team, inputting contact information into Salesforce.
Art Gallery Assistant
Roanoke College
01.2023 - 05.2023
- Informed visitors of exhibit features and highlights to promote enriching gallery experiences.
- Addressed visitor service issues and resolved each situation to enable optimum outcomes for visitors and gallery.
- Facilitated good gallery visitor flow to enhance viewing experiences and minimize accident potential.
- Managed office and gallery supplies inventories and placed reorders to maintain predetermined stock levels.
- Maintained detailed artwork descriptions and artist biographies in thecentral database to facilitate accurate delivery of information to visitors.
- Assisted in planning, implementation and oversight of 25+ restoration projects
Concession Attendant
Flamingo Bowling
06.2022 - 08.2022
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Consistently provided friendly service to promote better customer engagement.
- Maintained clean, organized workspace according to operational standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Monitored inventory and notified management of deficiencies or shortages.
- Responded to customer complaints to help resolve issues.
- Established rapport with new and recurring customers, remembering specific requests and providing specialty concessions for individuals.
Restaurant Waitress
Muchacho Alegre
01.2022 - 05.2022
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Foreign Language Teacher
Language Success
08.2019 - 12.2020
- Designed task-oriented activities and games to facilitate better language acquisition.
- Prepared course materials such as syllabi, homework assignments, and handouts.
- Determined learning needs and styles of students to target lesson plans.
- Assessed student progress and set objectives for following month.
- Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
- Utilized various teaching methods, including technology and other interactive activities to enhance learning experience.
- Sourced optimal curricula and developed lesson plans to fully cover target material for each course.
Education
Associate of Arts - Art
Austin Community College
Austin, TX05.2024
No Degree - Art
Roanoke College
Salem, VA05.2023
Skills
- Customer Relations
- Programming Skills
- Interpersonal Communication
- Cultural Awareness
- Effective Planning
- Dynamic Communication Skills
- Customer Satisfaction
- Trilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Full Professional
Timeline
Sales Assistant
Indita Produce
06.2023 - 08.2023
Art Gallery Assistant
Roanoke College
01.2023 - 05.2023
Concession Attendant
Flamingo Bowling
06.2022 - 08.2022
Restaurant Waitress
Muchacho Alegre
01.2022 - 05.2022
Foreign Language Teacher
Language Success
08.2019 - 12.2020
Associate of Arts - Art
Austin Community College
No Degree - Art
Roanoke College
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