Ximena Castro
Stafford,VA
Summary
Healthcare professional with solid experience in CT technology and x-ray examinations. Proven ability to optimize imaging procedures and ensure accurate diagnostics. Strong focus on collaboration, adaptability, and achieving results. Expertise in patient care, radiation safety, and advanced imaging techniques. Reliable team player with commitment to delivering high-quality healthcare services. Dedicated to continuous improvement and facilitation of emerging technologies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Student CT technologist
Memorial Regional Medical Center
04.2024 - Current
- Enhance patient comfort by providing clear explanations of CT scan procedures and addressing concerns.
- Maintain a clean and organized work area, ensuring compliance with infection control protocols.
- Promote departmental efficiency through excellent time management skills when handling multiple tasks simultaneously.
- Perform high quality radiologic, CT and fluoroscopy exams on incoming patients.
- Optimize scanning parameters based on individualized patient factors such as size, age, pathology, or medical history.
- Monitor patient's well-being during exams and recognized discomfort or medical problems and took appropriate action.
- Streamline workflow by proficiently operating computerized radiology systems and maintaining digital records.
- Perform IV's on outpatients with contrast examinations.
Server
Cracker Barrel
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Medical Assistant
Embracing Health
03.2021 - 08.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Performed TB tests, vaccinations and physical examinations.
Retail Sales Associate
Bath and Body Works
07.2020 - 10.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Medical Receptionist
Virginia Cardiovascular Consultants
10.2020 - 03.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Beauty Advisor
Sephora
08.2019 - 03.2020
- Retail associate; knowledge of products and services
- Taught customers about different products and how to apply them at the same time
- Lots of multitasking due to less employees at a time and more customers
Shift Lead Manager
Duck Donuts
07.2018 - 08.2019
- Knowledge of handling food and making drinks.
- Managed the store by myself for several hours in the mornings.
- Oversaw cash and responsibilities for the store overall
- Exercised composure under pressure and in escalated customer service scenarios.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Trained new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Education
Associate degree - Radiologic Technology
Bon Secours School of Medical Imaging
Richmond, VA05-2025
Associate degree - General Education
Northern Virginia Community College
Woodbridge, VA05.2022
Advanced Studies Diploma -
North Stafford High School
Stafford, VA06.2017
Skills
- Fluent In Two Languages
- Effective Team Collaboration
- Quality Patient Care
- Attention to detail
- Trained in venipuncture and i-Stat
- Organizational skills
- Radiologic Examination Proficiency
- Effective communication
- Confidentiality compliance
- Proficient with EPIC and McKesson programs
Accomplishments
Awarded twice for fast turnaround time on stroke patients
Languages
Spanish
Native or Bilingual
Certification
- Medical Assistant, 08/01/16, Present
- CPR and BLS certification, 06/01/23, 06/01/25
Timeline
Student CT technologist
Memorial Regional Medical Center
04.2024 - Current
Server
Cracker Barrel
01.2024 - Current
Medical Assistant
Embracing Health
03.2021 - 08.2023
Medical Receptionist
Virginia Cardiovascular Consultants
10.2020 - 03.2021
Retail Sales Associate
Bath and Body Works
07.2020 - 10.2021
Beauty Advisor
Sephora
08.2019 - 03.2020
Shift Lead Manager
Duck Donuts
07.2018 - 08.2019
Associate degree - Radiologic Technology
Bon Secours School of Medical Imaging
Associate degree - General Education
Northern Virginia Community College
Advanced Studies Diploma -
North Stafford High School
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