Ximena Corona
Honolulu,HI
Summary
Dedicated professional with a diverse skill set and extensive experience in administrative support, account management, customer service, and hospitality. Demonstrated ability to manage business processes, maintain data integrity, and drive sales opportunities. Fluent in Spanish and proficient in various computer applications. Adept at coordinating, organizing, and providing exceptional service to meet client needs.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Kapi‘olani Medical Center For Women & Children
02.2022 - Current
- Managed schedules for doctors and staff, optimizing appointment coordination.
- Coordinated meetings and maintained detailed minutes for effective communication within the medical team.
- Arranged travel, transportation, and processed reimbursements to support healthcare facility operations.
- Maintained calendars and appointments, ensuring timely compliance with essential timelines.
- Handled expense reimbursements, ensuring financial accuracy and compliance with internal processes.
Personal Assistant
Private Family
12.2018 - 05.2022
- Coordinated, scheduled, and meticulously planned travel arrangements for a private family.
- Oversaw day-to-day appointments and events, effectively managing time and commitments.
- Thrived under high-pressure situations and proactively resolved challenges to enhance the family's quality of life.
Server
Monkeypod Kitchen
10.2012 - 04.2022
- Excelled in providing exceptional customer service, delivering superior dining experiences.
- Collaborated effectively within a dynamic team environment, mastering time management for efficient service.
- Ensured outstanding service quality to guests in various dining situations.
Server
Four Seasons
08.2019 - 04.2020
- Consistently exceeded guest expectations by promptly and courteously fulfilling their requests.
- Acquired top-notch customer service care and etiquette for phone calls, emails, conversations, and in-person interactions.
- Contributed to high standards of guest satisfaction at the Four Seasons through exceptional service.
Education
Bachelor of Science - Business Management
Leeward - Community College
Aiea08.2016
Skills
- Administrative Assistant (3 years)
- Hospitality (11 years)
- Customer Service (10 years)
- Computer Skills: Microsoft Suite, Various CRMs (Epic EHR)
- Data Management
- Fluent in Spanish
- Appointment/Scheduling
- Calendar Management
- Organizing and Preparing Meetings
Timeline
Administrative Assistant
Kapi‘olani Medical Center For Women & Children
02.2022 - Current
Server
Four Seasons
08.2019 - 04.2020
Personal Assistant
Private Family
12.2018 - 05.2022
Server
Monkeypod Kitchen
10.2012 - 04.2022
Bachelor of Science - Business Management
Leeward - Community College
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