Ximena Duarte
Summary
Accomplished professional with robust experience in high-volume retail management, overseeing operations exceeding $50 million, and a proven track record in spearheading sales teams towards surpassing goals and driving significant business growth. Leveraging a unique blend of expertise in psychology and leadership, I excel in enhancing team dynamics, talent management, and operational efficiency to impact business outcomes positively. I aim to elevate leadership teams and foster environments that cultivate success and profitability. Ready to leverage experience and drive to pursue new professional challenges.
Overview
12
12
years of professional experience
Work History
Entrepreneur / Coach / Remote Work Expert
Xime Duarte LLC
05.2020 - Current
- Spearheaded innovative strategies to enhance talent management, work-life balance, and financial performance for businesses.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Collaborated closely with clients to develop high-end programs, courses, and marketing strategies, resulting in significant client business growth.
- Designed and executed customized coaching programs, facilitating comprehensive development across personal and business domains.
- Work directly with a Breakthrough Leadership Team Coach, Recognized Change Psychologist and personal development leaders.
- Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.
VP of Operations / Real Estate Property Manager / Sales Agent
KT Premier Properties
03.2018 - 02.2022
- Oversaw operations and management of over 500 properties, doubling the company's portfolio and significantly increasing profit margins.
- Directly managed +3 locations, with over 50 team members
- Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
- Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing a strong local presence.
- Fostered a culture of continuous improvement within the organization by implementing best practices in operations management and providing ongoing training for staff members.
General Manager
BCBGMAXAZRIA
04.2016 - 03.2018
- Responsible for driving sales of a 10M store creating a fast-paced, energetic environment that delivers a consistent BCBGMAXAZRIAGROUP customer experience
- Drove a 12% increase in store profit by leading sales initiatives and fostering a high-energy environment conducive to customer satisfaction.
- Managed and developed a diverse team, achieving sales and KPI goals through effective coaching and leadership.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Store Manager
ALEX AND ANI
10.2015 - 04.2016
- Instrumental in promoting a positive energy message, executing company directives to expand client base, and ensuring the achievement of store objectives.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Associate Store Manager
Ralph Lauren
06.2014 - 10.2015
- Assisted in the financial planning of a high-volume store, leading sales strategies and visual merchandising to optimize results across multiple departments.
- Provided leadership that optimized sales and overall results in a +40 M volume store.
- Implemented visual merchandising guidelines to make sure that visual and marketing standards are maintained at all times.
- Drove results by developing and executing short term action plans and long term strategies
- Coaches to strong selling behaviors to positively impact the growth of business
- Owns talent management
Manager for Pink VS
Victoria's Secret Limited Brands
11.2013 - 06.2014
- Led sales and operational efforts in a high-volume store, enhancing product knowledge and merchandising to drive sales and customer satisfaction.
- Provided leadership that optimized sales overall results in a +50M volume store with 300 plus associates
- Drove sales and managed 100% of all areas of the Pink Category +10M of total store sales
- Continuously implemented visual guidelines to make sure that visual standards were maintained at all times
- Provided new associate product and selling training
- Drove results by developing and executing short term action plans and long term strategies
- Led brand initiatives to create excellent associate and customer experience
- Analyzed sales figures and forecasted future sales volumes
- Met and exceeded company productivity standards while managing KPI's
- Coached to strong selling behaviors to positively impact the growth of business
- Owned talent management
- Owned merchandising, merchandise flow, and visual layering of floor
General Assistant Manager
UGG Australia at Deckers Corporation
03.2013 - 11.2013
- Supported store operations and customer service excellence, leading by example to ensure brand direction and operational success.
- Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
- Assisted in meeting project deadlines by effectively managing multiple tasks and prioritizing workload.
- Assisted in preparing reports that provided valuable insights into operational performance or areas requiring improvement.
Category Manager for Pink
Victoria's Secret Limited Brands
02.2012 - 03.2013
- Optimized sales and operational results, leading district-level initiatives and visual merchandising strategies for the category to drive business growth.
- Provided leadership that optimized sales overall results in a 20M volume store
- Led brand initiatives to create an excellent associate and customer experience
- Met and exceeds company productivity standards while managing controllable
- Communicated effectively with the store management team, associates, and peers
- Coached to strong selling behaviors to positively impact the growth of business
Education
Bachelor of Science - Contemplative Psychology
Naropa University
Boulder, CO06.2025
Certified Life Coach -
Coaching And Leadership Training (BCC)
12.2021
Fashion Merchandising -
Ai Miami International University of Art & Design
06.2005
Fashion Design -
LaSalle College
12.2001
Skills
- Goal Setting
- Entrepreneurial personality
- Strategic Thinking
- Customer Relations
- Team Development
- Social Media Management
- Innovative Mindset
- Customer Service
- Teamwork and Collaboration
- Decision-Making
- Team Leadership
- Business Leadership
Professional Development
Landmark Self-Expression & Leadership Program, Landmark Education, Ft Lauderdale, FL, 03/01/10, 10/01/10
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Entrepreneur / Coach / Remote Work Expert
Xime Duarte LLC
05.2020 - Current
VP of Operations / Real Estate Property Manager / Sales Agent
KT Premier Properties
03.2018 - 02.2022
General Manager
BCBGMAXAZRIA
04.2016 - 03.2018
Store Manager
ALEX AND ANI
10.2015 - 04.2016
Associate Store Manager
Ralph Lauren
06.2014 - 10.2015
Manager for Pink VS
Victoria's Secret Limited Brands
11.2013 - 06.2014
General Assistant Manager
UGG Australia at Deckers Corporation
03.2013 - 11.2013
Category Manager for Pink
Victoria's Secret Limited Brands
02.2012 - 03.2013
Bachelor of Science - Contemplative Psychology
Naropa University
Certified Life Coach -
Coaching And Leadership Training (BCC)
Fashion Merchandising -
Ai Miami International University of Art & Design
Fashion Design -
LaSalle College
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<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform