Ximena Gonzalez
Indio
Summary
Reliable and driven Licensed Vocational Nurse graduate with a strong background in customer service, leadership, and teamwork developed through several years of experience in fast-paced retail and food service environments. My previous roles at Ulta Beauty, Starbucks, and as a volunteer with College Corps have equipped me with exceptional communication skills, the ability to multitask, and a natural ability to build trust and rapport-qualities that are essential in-patient care. I decided to pursue a career in nursing because I've always had a deep interest in health and wellness, and a genuine desire to help others feel their best. Working in customer-facing positions taught me the importance of empathy, patience, and adaptability-traits I now bring into the healthcare field. As a recent LVN graduate, I am eager to join a collaborative medical team where I can apply my strong work ethic, attention to detail, and hands-on care abilities to support patients' well-being and continue developing my clinical skills in a meaningful way.
Compassionate Licensed Practical Nurse with experience in delivering patient-focused care and maintaining a safe and efficient healthcare environment. Skilled in monitoring patient conditions, administering medications, and collaborating with healthcare teams to promote patient well-being. Demonstrated ability to improve processes in fast-paced settings, leading to enhanced patient satisfaction and workflow efficiency.
Overview
5
5
years of professional experience
4052
4052
years of post-secondary education
Work History
LVN
Coachella Valley Behavioral Health
Indio
02.2026 - Current
- Provide direct patient care in an inpatient behavioral health setting, ensuring safety, structure, and therapeutic support for patients with acute psychiatric and behavioral health needs
- Administer medications safely in accordance with physician orders, facility policies, and LVN scope of practice
- Perform patient assessments including vital signs, height, weight, behavioral observations, and ongoing documentation of patient status
- Utilize de-escalation and crisis intervention techniques to respond to distressed patients and support emotional regulation
- Assist with treatment plans by reinforcing coping strategies, therapeutic goals, and self-care education
- Maintain patient safety through routine rounds, close observation, and 1:1 monitoring when indicated
- Collaborate with RNs, providers, therapists, and multidisciplinary teams to communicate changes in condition and support individualized care
- Support patients with activities of daily living including hygiene, toileting, dressing, meals, hydration, and mobility
- Lead or co-lead therapeutic and recreational group activities that encourage treatment participation and independence
- Assist with admissions, discharges, transportation coordination, and day-to-day unit operations
- Train and support new staff members while contributing to a positive, empathetic, and patient-centered environment
- Complete administrative responsibilities including charting, paperwork, and maintaining accurate patient records
Licensed Vocational Nurse
Telecare Riverside County Psychiatric Health Facility
Indio
10.2025 - Current
- Provide direct nursing care to acute psychiatric patients, ensuring safety, stabilization, and adherence to treatment plans.
- Conduct comprehensive patient assessments, including mental status evaluations, crisis-level behaviors, and physical health needs.
- Collaborate with RNs, psychiatrists, social workers, and multidisciplinary teams to support individualized care plans and therapeutic interventions.
- Utilize de-escalation strategies and trauma-informed care techniques to manage crisis situations while maintaining a safe environment.
- Perform vital signs, intake assessments, and ongoing monitoring for medical or psychiatric changes, reporting promptly to the clinical team.
- Document all nursing interventions, patient behaviors, and progress notes in EMR systems with accuracy and compliance to facility standards.
- Participate in treatment team meetings, contributing insights to improve patient outcomes and discharge planning.
- Support patient education on medications, coping strategies, and wellness to promote long-term recovery and stability.
Barista
Starbucks
Coachella
08.2021 - 12.2025
- Prepared high-quality beverages and food items while ensuring consistency with company standards and customer preferences.
- Trained new baristas in food safety protocols, customer service standards, and operational procedures.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations at all times.
- Fostered positive customer experiences through friendly interactions, efficient service, and personalized recommendations.
- Assisted in inventory management, restocking supplies, and managing waste to reduce costs and maintain operational efficiency.
Lead Cashier
Ulta Beauty Inc.
Indio
08.2023 - 08.2025
- Delivered exceptional customer service by greeting guests, answering questions, and providing personalized product recommendations.
- Trained and mentored new cashiers on POS system operations, store policies, and best practices in customer engagement.
- Accurately balanced cash drawers, prepared end-of-day financial reports, and completed bank deposit procedures.
- Drove sales growth by upselling and cross-selling beauty products, applying persuasive communication techniques and product knowledge.
- Supported store operations by restocking merchandise, maintaining a clean front-end area, and assisting with promotional displays.
Volunteer
College Corps
Palm Desert
08.2022 - 05.2024
- Collaborated with team members to support campus-wide initiatives and community engagement events.
- Provided logistical and administrative support for college events including orientations, open houses, and resource fairs.
- Facilitated educational workshops to assist students in completing FAFSA, Dream Act, and college admissions applications.
- Promoted college readiness and equity by offering peer guidance to students from underserved backgrounds.
- Participated in outreach efforts and contributed to the creation of student-centered materials and presentations.
Clinical Externship
Rancho Mirage Healthcare & Rehabilitation, Willow Springs Healthcare, Desert Springs Healthcare and Wellness Center, Mama's House
- Aiding with daily activities such as bathing, dressing, grooming, and using the restroom.
- Monitoring and recording patients' vital signs, including blood pressure, heart rate, temperature, and breathing rate.
- Assisting patients with moving, repositioning, and walking to ensure their comfort and safety.
- Supporting healthcare professionals during medical procedures like wound care, collecting samples, and changing dressings.
- Assisting with medication administration under the supervision of licensed healthcare professionals.
- Documenting patient care activities, vital signs, and any significant observations accurately.
- Being vigilant and reporting any changes in patients' condition, behavior, or vital signs to the nursing staff.
- Assisting patients with rehabilitation exercises, therapeutic activities, and recovery programs.
- Engaging patients in recreational activities, providing companionship, and encouraging social interactions.
- Following proper infection control procedures, including hand hygiene, using personal protective equipment (PPE), and maintaining cleanliness in the environment.
- Assisting with meal preparation, feeding patients, and ensuring they receive proper nutrition.
- Communicating respectfully and compassionately with patients and their families, providing information and emotional support as needed.
- Collaborating effectively with nurses, doctors, therapists, and other healthcare professionals as part of a comprehensive care team.
- Ensuring medical equipment and supplies are available, functioning correctly, and reporting any issues promptly.
- Respecting patient confidentiality, privacy rights, and always maintaining professionalism and ethical behavior.
Education
Licensed Vocational Nurse -
California Nurses Educational Institute
Rancho Mirage, CaliforniaIV Therapy and Blood Withdrawal Certification -
California Nurses Educational Institute
Rancho Mirage, CaliforniaPre-Nursing Coursework -
College of the Desert
Palm Desert, CaliforniaSkills
- Patient Care
- Vital Signs Monitoring
- Communication
- Observational Skills
- Documentation
- Emotional Support
- CPR and First Aid
- Time Management
- Teamwork
- Adaptability
- Ethical Standards
Timeline
LVN
Coachella Valley Behavioral Health
02.2026 - Current
Licensed Vocational Nurse
Telecare Riverside County Psychiatric Health Facility
10.2025 - Current
Lead Cashier
Ulta Beauty Inc.
08.2023 - 08.2025
Volunteer
College Corps
08.2022 - 05.2024
Barista
Starbucks
08.2021 - 12.2025
Clinical Externship
Rancho Mirage Healthcare & Rehabilitation, Willow Springs Healthcare, Desert Springs Healthcare and Wellness Center, Mama's House
Licensed Vocational Nurse -
California Nurses Educational Institute
IV Therapy and Blood Withdrawal Certification -
California Nurses Educational Institute
Pre-Nursing Coursework -
College of the Desert