ximena ochoa
Summary
Upbeat professional who prioritizes their task at hand. most notable talents are in communication and leadership. Building healthy relationships with coworkers and keeping good customer service. Record time management skills with an aptitude for managing complex activity schedules.
Overview
10
10
years of professional experience
Work History
Daycare Counselor
El Rio daycare
Tucson
06.2025 - 07.2025
- Watched over kids of the ages ranging between 5-11
- Led games and activities to promote engagement and teamwork among children.
- Supervised children during activities and ensured a safe environment.
- Assisted in planning and organizing daily educational activities for children.
- Maintained cleanliness and organization of play areas and supplies.
- Facilitated group play activities to enhance children's social skills and encourage positive interactions.
- Monitored child behavior to promote positive interactions among peers.
- Implemented safety protocols to protect children during indoor and outdoor play.
- Collaborated with staff to create engaging lesson plans aligned with developmental goals.
- Organized creative activities including games, arts and crafts, music, and stories to foster imagination and learning.
- Monitored playground areas for safety hazards or inappropriate behavior.
- Collaborated with other counselors in developing team building exercises for groups of children.
- Enforced safety regulations to protect the health and well-being of all participants.
- Provided a safe, secure and stimulating environment for children to learn, grow and develop.
- Assisted with mealtime preparation including setting tables, serving food, cleaning up afterwards and encouraging healthy eating habits.
- Encouraged social interaction between children from different backgrounds through group activities.
- Helped maintain cleanliness of the facility including toys, play equipment, furniture and classrooms.
Retail Worker
Fashion district
Tucson
01.2016 - 12.2023
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Assisted customers with product selection and provided fashion advice.
- Managed inventory by restocking shelves and organizing displays.
- Maintained cleanliness and organization of store areas.
- Collaborated with team members to enhance customer service experience.
- Trained new employees on store policies and procedures.
- Resolved customer inquiries and complaints in a professional manner.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Greeted customers, identified their needs and provided assistance with product selection.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Helped customers by answering questions and locating merchandise.
- Managed cash register and checking out costumers with great costumer service
Education
Tucson High Magnet School
TUCSON, Az05-2026
Skills
- Team collaboration
- Child care
- Good Customer service skills
- Quick learner
- Stress management
- CPR certified
- Bilingual
- Time management
- Team collaboration
- Effective communication
- Reliability
- Positive demeanor
- Photoshop trained
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Theatre
- Sewing
- Photoshop
- Photography
- Biotechnology
References
References available upon request.
Timeline
Daycare Counselor
El Rio daycare
06.2025 - 07.2025
Retail Worker
Fashion district
01.2016 - 12.2023
Tucson High Magnet School