Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Ximena Rodriguez

Mount Vernon,WA

Summary

Professional and knowledgeable customer service worker with solid experience and readiness for any role. Adept at handling transactions, providing exceptional customer service, and maintaining a clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

4
4
years of professional experience

Work History

Cashier

Country Store
10.2024 - 12.2024
  • Processed customer transactions efficiently using the point-of-sale system.
  • Maintained accurate cash drawer and reconciled discrepancies daily.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Restocked merchandise and organized displays to enhance store appearance.

Front Desk Receptionist

Seamarchc
10.2021 - 08.2023
  • Managed front desk operations, ensuring smooth check-in and check-out procedures.
  • Assisted with scheduling appointments, improving overall office efficiency.
  • Handled multi-line phone system, directing calls to appropriate departments.
  • Maintained organized reception area, enhancing visitor experience and professionalism.
  • Collected patient deposits, fees, and payments.

Customer Service Representative

Kohl's
05.2021 - 09.2021
  • Facilitated customer inquiries, providing accurate product information and promotions.
  • Processed sales transactions efficiently using point-of-sale systems to ensure smooth operations.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Replenishment Team Member

Michaels Craft Store
10.2020 - 05.2021
  • Managed inventory levels to ensure optimal stock availability and minimize out-of-stock incidents.
  • Collaborated with team members to streamline replenishment processes, enhancing operational efficiency.
  • Conducted regular audits of stock areas to maintain organization and accuracy in product placement.
  • Utilized inventory management systems to track stock movements and generate reports for analysis.
  • Processed customer transactions efficiently using the point-of-sale system.

Education

Associate of Arts - Medical Technology

Skagit Valley College
Mount Vernon, WA
06-2025

High School Diploma -

Mount Vernon Highschool
Mount Vernon, WA
06-2020

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Attention to detail
  • Decision-making aptitude

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

Country Store
10.2024 - 12.2024

Front Desk Receptionist

Seamarchc
10.2021 - 08.2023

Customer Service Representative

Kohl's
05.2021 - 09.2021

Replenishment Team Member

Michaels Craft Store
10.2020 - 05.2021

Associate of Arts - Medical Technology

Skagit Valley College

High School Diploma -

Mount Vernon Highschool

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