Ximena Salazar Villicana
Cibolo,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonald's
Schertz, TX
01.2023 - Current
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Served food quickly for positive guest experiences.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Restocked kitchen supplies including food products and utensils.
- Checked expiration dates on all products before serving them to customers.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Receiving Associate
Burlington Coat Factory Distribution Center
Live Oak, TX
11.2022 - 01.2023
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Unloaded trucks manually or using a hand truck or dolly when necessary.
- Sorted and labeled items according to size, type, style, color or product code.
- Organized backroom storage areas by item type in order to maximize space utilization.
- Stocked shelves with newly arrived inventory and removed outdated items.
- Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
- Utilized RF scanners to accurately track movement of merchandise within facility.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
Receptionist Administrator
Centro Gastromico Madrid
Mexico, Mexico City
03.2019 - 06.2022
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Displayed professional standards at reception desk to impress visitors.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Created fliers, brochures, and social media posts to communicate brand objectives.
- Screened and responded to emails, messages and other correspondence, freeing up senior management.
Education
High School Diploma -
COFEEM
Nezahualcoyotl09-2022
Some College (No Degree) -
Centro Gastronomico Madrid
NezahualcoyotlSkills
- Order Management
- Inventory Restocking
- Safe Food Handling
- Customer Engagement
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Crew Member
McDonald's
01.2023 - Current
Receiving Associate
Burlington Coat Factory Distribution Center
11.2022 - 01.2023
Receptionist Administrator
Centro Gastromico Madrid
03.2019 - 06.2022
High School Diploma -
COFEEM
Some College (No Degree) -
Centro Gastronomico Madrid
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