Ximena Sotelo
Aliso Viejo,CA
Summary
Committed and hardworking cashier and server with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Great communication skills with employees, managers, and customers.
Overview
2
2
years of professional experience
Work History
Seasonal Cashier
Bath And Body Works, Limited Brands
09.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
Polly's Pies Restaurant
11.2021 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, and locate items.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate's Degree - Business
Saddleback College
Mission Viejo, CA05.2024
Skills
- Credit and Cash Transactions
- Issue Resolution
- Training and Development
- Service Minded
- Work Task Prioritization
- Money Handling
- Online Orders Preparation
- Bagging and Packaging
- Stocking and Replenishing
- Order Packaging
- Conflict Resolution
- Restocking
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Seasonal Cashier
Bath And Body Works, Limited Brands
09.2023 - 01.2024
Cashier
Polly's Pies Restaurant
11.2021 - 05.2023
Associate's Degree - Business
Saddleback College
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