Ximena Vazquez
Garden Grove,CA
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Reliable offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in opening and closing , but also being neat and organized in areas and flexible with changing business needs.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Panera Bread
03.2023 - 06.2024
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Collaborated with management to develop strategies for improving the overall experience.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
- Developed strong relationships with repeat customers through friendly service interactions.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Carls Jr
09.2022 - 05.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment.
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
Education
High School Diploma -
Bolsa Grande High School
Garden Grove, CA05.2024
Skills
- Excellent Customer Service
- Flexible Schedule
- Team Leadership
- Positive
- Motivational Skills
- Honest and Dependable
- Professionalism
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Cashier Team Lead
Panera Bread
03.2023 - 06.2024
Cashier
Carls Jr
09.2022 - 05.2024
High School Diploma -
Bolsa Grande High School
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