Driven professional with a proven track record at Associated Students, Inc. Sacramento State, where I developed the first Student Code of Conduct for the Food Pantry. Skilled in policy development and data analysis, I fostered community partnerships, instilled proper structure, and enhanced volunteer engagement, demonstrating adaptability and a commitment to service excellence.
Overview
6
6
years of professional experience
Work History
Lead Food Pantry Assistant
Associated Students, Inc. Sacramento State
01.2024 - 05.2025
Independently developed and implemented the first Student Code of Conduct policy for the Sacramento State Food Pantry, establishing clear behavioral guidelines and enhancing the professionalism of the student volunteer experience
Provided valuable input during strategic planning meetings aimed at enhancing program offerings or addressing challenges faced by clientele effectively.
Streamlined record-keeping processes to accurately track client visits, donation amounts, and inventory levels over time.
Encouraged volunteer retention by providing ongoing support, recognition, and opportunities for personal development through skill-building activities.
Boosted community awareness of the food pantry''s services through targeted outreach efforts, such as social media campaigns and local event participation.
Expanded partnerships within the local community to secure additional sources of food donations from grocery stores, restaurants, and farms.
Collaborated closely with other non-profit organizations and social service agencies to identify additional resources for clients facing food insecurity.
Assistant Manager
Oakley
11.2021 - 01.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager
JCrew
02.2019 - 11.2021
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
Bachelor of Arts - Political Science
California State University, Sacramento
Sacramento, CA
Skills
Legal research
Data analysis
Reliability
Organizational skills
Adaptability and flexibility
Professionalism
Adaptability
Policy development
Scheduling appointments
Accomplishments
Created and successfully achieved the implementation of the first Student Code of Conduct at the ASI Food Pantry by conducting thorough research on university policies, local laws, and behavioral data, instilling proper structure in a previously unregulated environment with accuracy and efficiency.
Achieved increased outreach and visibility for the ASI Food Pantry by creating its first Instagram social media page, completing in-depth research on professional social media management and integrating best practices into the Student Code of Conduct policy with accuracy and efficiency.