Dynamic Business Manager with a proven track record at Tres Hermanos Vazquez, excelling in financial management and customer service. Enhanced operational efficiency through strategic inventory management and staff coordination, resulting in improved service delivery. Recognized for strong communication skills and a commitment to team collaboration, driving customer satisfaction and sales growth.
Overview
3
3
years of professional experience
Work History
Business Manager
Tres Hermanos Vazquez
08.2024 - Current
Managed daily operations to ensure efficient workflow and customer satisfaction.
Executed inventory management processes to maintain optimal stock levels.
Coordinated scheduling and staff assignments to enhance team productivity.
Assisted in developing operational strategies to improve service delivery.
Supported marketing initiatives to promote products and increase sales outreach.
Communicated with customers and vendors positively with particular attention to problem resolution.
Food Service Representative
Integris Southwest Medical Center
02.2023 - Current
Assisted customers with menu selections and dietary needs to enhance service experience.
Operated kitchen equipment following safety guidelines to ensure food quality and compliance.
Prepared and served food items according to standardized recipes and portion sizes.
Maintained cleanliness of dining area and kitchen to uphold health standards.
Collaborated with team members to streamline food preparation processes for efficiency.
Monitored inventory levels, restocking supplies as needed for uninterrupted service.
Resolved customer inquiries through effective communication and problem-solving techniques.
Provided product information, enhancing customer understanding and satisfaction levels.
Collaborated with team members to address service challenges, improving overall efficiency.
Maintained detailed records of customer interactions for future reference and follow-up actions.
Adapted to changing priorities while managing multiple tasks in a fast-paced environment.
Responded to customer requests for products, services, and company information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Collaborated with other departments as needed to resolve customer issues that required cross-functional support or expertise.
Customer Service Representative
Tizo's Pops and Ice Cream
06.2022 - 12.2022
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Paid attention to detail while completing assignments.
Collaborated with team members to manage peak hours effectively, improving service speed.
Handled cash, credit, and gift card payments while ensuring adherence to cash handling procedures.