XIMENNA ALVAREZ
Hempstead
Summary
Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
FRONT DESK OFFICE CLERK
HEALTHPOINT HEMPSTEAD
07.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
Medical Assistant
MEDICAL CLINICS OF SEALY
11.2021 - 06.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Grocery Cashier
Brookshire Brothers
07.2020 - 12.2020
- Stocked shelves and organized merchandise displays for easy retrieval.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Operated cash register to accurately process and record customer payments.
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
High School Diploma -
Hempstead High School
Hempstead, TX06.2020
Skills
- Patient Eligibility Requirements
- Online Systems
- Team Goals
- Organization and Time Management
- Collecting Intake Information
- Reminder Calls
- Insurance Authorizations
- Payment Collection
- Answer Telephones
Languages
Spanish
Native or Bilingual
Timeline
FRONT DESK OFFICE CLERK
HEALTHPOINT HEMPSTEAD
07.2022 - Current
Medical Assistant
MEDICAL CLINICS OF SEALY
11.2021 - 06.2022
Grocery Cashier
Brookshire Brothers
07.2020 - 12.2020
High School Diploma -
Hempstead High School
Similar Profiles
Erica MoranErica Moran
Medical and Dental Front Office Trainer at HealthPointMedical and Dental Front Office Trainer at HealthPoint
Evelyn GonzalesEvelyn Gonzales
Medical & Dental Front Office Trainer - SME at HealthPointMedical & Dental Front Office Trainer - SME at HealthPoint
Inna FeskovaInna Feskova
Registered Dental Assistant at Healthpoint Community ClinicRegistered Dental Assistant at Healthpoint Community Clinic