Xina Rodriguez

Confirmation of Benefits/Group IV Department

• Analyzed medical claims for accuracy, ensuring compliance with regulatory standards.
• Maintained current knowledge of ICD-10, CPT and HCPCS coding guidelines.
• Reviewed and corrected rejected claims.
• Generated form letters to providers and members.
• Used telephone in performance of duties to convey accurate information regarding benefits, eligibility and Medicare primary coverage.
• Maintained strict compliance with HIPAA regulations to ensure protection of PHI.

Keyer/Mailroom Department

• Keyed and processed UB-04 and CMS-1500 claim forms with high accuracy for billing.
• Routed incoming mail to appropriate departments to maintain efficient internal workflow.
• Voided checks accurately in accordance to company polices.

• Created listings for products with detailed descriptions and accurate pricing for company's eBay page.
• Photographed and professionally edited items for sale and distribution.
• Entered data into spreadsheets, documents and databases.
• Maintained high feedback ratings from customers by responding quickly to questions and problems.
• Kept all products organized with accurate locations.

• Completed accurate and efficient data entry and database updates to support online operations.
• Identified and corrected data entry errors to prevent duplication across systems.
• Reviewed and updated account information in company computer system.
• Photographed products and edited them using photoshop to upload onto company's website.
• Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
• Processed merchandise returns and exchanges.

• Created unique and engaging content for range of social media platforms including Pinterest, FaceBook and Instagram.
• Screened successful candidates or freelance hires.
• Completed a Facebook Canvas Ad for marketing, including a promotional video for the ad.
• Created future clients spreadsheet and competitors' spreadsheet for GMG.
• Gathered examples of successful landing pages to help improve current GMG website and responsive page.
• Finished SEO keyword spreadsheets for clients.