Xingbo Zhang
Ontario,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Able to behave appropriately under pressure to resolve challenges in various working environments.
Overview
1
1
year of professional experience
Work History
Vip Server Assistant/Food Runner/Busser Leader
Wagyu House By The X Pot
10.2022 - Current
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Cultivated warm relationships with regular customers.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Collaborated well with other food runners to deliver orders accurately.
Education
Undergraduate Student - Business Administration
University of California, Riverside
Riverside, CA06.2024
High School Diploma -
San Gabriel High School
San Gabriel, CA06.2021
Skills
- Order Management
- Guest Relations
- Issue Resolution
- Employee Mentoring and Training
- Busser Schedule Management
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Chinese (Cantonese)
Limited Working
Timeline
Vip Server Assistant/Food Runner/Busser Leader
Wagyu House By The X Pot
10.2022 - Current
Undergraduate Student - Business Administration
University of California, Riverside
High School Diploma -
San Gabriel High School
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