A fast learner with the ability to swiftly adapt to a new job and environment, possessing professional expertise in logistics, sourcing, interpretation, customer service, inventory management, and Microsoft Office skills.
1. Import and Export Compliance Management and Improvement:
Ensure strict compliance with government regulations related to import and export activities.
Manage import and export documentation. Stay updated on changes in trade laws, tariffs, and import/export requirements. Collaborate with customs brokers and regulatory agencies to address compliance issues.
2. Supply Chain Coordination and Improvement : Collaborate with supply chain and logistics teams to streamline the movement of goods. Monitor and manage supplier lead times and inventory levels. Implement strategies to improve supply chain efficiency and reduce lead times.
3. Warehouse Operations Management and Improvement :
Directly lead and oversee the day-to-day operations of warehouse locations.
Optimize warehouse processes to enhance efficiency, inventory management, and order fulfillment. Monitor inventory levels and space utilization for cost-effective operations.
4. Souring, reports:
Collaborate with sales for new sourcing, getting shipping quote to calculate the cost for potential foundries. Making weekly, monthly and quarterly reports and KPI tracking. Review and improve bills for accounting department. Monitoring the duty and tariff charged right amount.
I used to work for See View Tour as Tour Operator then got promoted as Marketing Manager.
As Tour Operator:
Sourcing Finding the routes based on customer demands availability of the interesting sites, quality of hotels commodities and negotiated prices and conditions, forecasting changes in special events.
Quality Control Maintained records of all orders. Tracked tour quality and resolved any issues in time from customers, hotels, and logistics across multiple time zones.
Supplier Developed hotel partnerships throughout Europe, developed new tour routes.
As Marketing Manager:
Supplier Developed and managed new distributors.
Negotiation Negotiated contract terms, wrote invoices.
Customer Relationship Management Supplied tour information to distributors, convey information effectively, evaluation of customer satisfaction.
Collaboration Adjusted actions in relation to other departments’ actions.
Monitoring Monitored business records of partnerships and orders.
Used company ERP system to track orders and issue invoices.
Critical thinking – With logic and reasoning to identify the strengths and weaknesses of alternative solutions.