Over 7 years in Human Resources, specializing in multiple functions within large-scale banking institutions. In-depth experience in C&B, including short- and long-term incentives, and reward structure design. Managed cross-functional projects independently and led teams with expertise in payroll and benefits. Strong logical thinking, proactive learning, effective communication, and problem-solving abilities. Demonstrates high ethical standards and sensitivity to confidentiality. Consistently ranked top 40% in personal performance assessment.
- Compensation Management: Directed all salary and benefits processes, overseeing new employee compensation negotiations (400+ people annually) and periodic salary adjustments (70+ adjustments annually), ensuring accuracy and efficiency with zero errors.
- Incentive Programs: Developed compensation and bonus allocation plans, including annual compensation adjustments, promotion salary adjustment, and year-end bonus distribution plan. Designed medium- and long-term incentive programs aligned with corporate strategy.
- Fundamental Policy Development: Established the Branch Head fundamental Policy from scratch, implementing a framework to transition the team (100+ people) to a field-based model. Defined roles, hierarchy, pay, and performance guidelines to support productivity and empower key personnel.
- Budget Management: led and managed the budget framework for human resource investment, aligning with headquarter cost control requirements.
- Welfare Management: managed corporate benefits and social security welfare, ensuring compliance with regulatory updates and headquarter budget guidelines to enhance employee satisfaction.
- Policy & Knowledge Base Management: Revised compensation policies, managed knowledge resources, optimized standardized workflows, and researched industry best practices for informed decision-making.
- Compliance Management: Managed annual HR compliance monitoring and auditing, revised compensation-related policies, and ensured alignment with all relevant regulations across over 100 cities.
- Supervised a team of six, overseeing salary, benefits, budget planning, and outsourcing management.
- Maintained team operations and ensured smooth project handover during multiple team member transitions.
- Coordinated with headquarter and other departments, receiving recognition from leaders for effective project management.
Compensation & Incentives:
- Managed payroll processing for over 3,500 employees, ensuring accuracy and regulatory compliance.
- Handled executive compensation, including design and execution of pay packages, annual income reports, and continuous process optimization.
- Administered multiple incentive programs (short-, medium-, and long-term), from budgeting and planning to implementation.
- Implemented deferred payment policies, conducted annual payment planning, and managed responses to regional regulatory inquiries.
- Analyzed and reported annual income data for 400+ management staff. Delivered expert compensation insights to improve resource allocation.
- Conducted policy briefings, promoted bonus and benefits programs, and ensured clarity in communications to enhance employees' engagement and satisfaction.
Benefits Administration:
- Oversaw a comprehensive welfare program, including housing subsidies, holiday allowances, and transportation benefits, along with annual budgeting.
- Directed corporate insurance systems, covering health, accident, employer's liability, and critical illness insurance; coordinated with suppliers to optimize processes, continuously enhanced employee satisfaction.
- Developed and optimized recruitment policies for various recruitment channels.
- Managed internal referral channels, handled recruiting for over 100 branches nationwide, and coordinated recruiting for multiple business lines.
- Executed on-campus recruiting campaigns, including event planning, video creation, and employer branding activities.
- Compiled and presented recruitment reports for group headquarters, prepared annual recruiting summaries, and designed promotional materials for policy awareness.