Xinyong(Hannah) Huang

Provide chronic care management and remote patient monitoring services:

• Conduct monthly wellness calls with patients for patient's health changes and health concerns via telephone.
• Facilitate the transmission of client medical history, medication information, symptoms, and daily vitals between providers and patients.
• Educate patients with their care plans to enhance their health conditions.
• Ordering medical supplies regarding the patient's health needs
• Monitor and track any changes in patient's vital measurements on RPM data.

• Increased patient satisfaction through communications to address concerns promptly.
• Collected and analyzed data to obtain the any concerns and advisements from the patients/patient's family members.
• Collaborate with different department on patient complaint investigations to improve quality and services.

• Record patient's medical histories and chief complaints.
• Perform basic laboratory and examinations.
• Arranging laboratory services and appointments for patients.
• Performed medical records management, including filing, organizing and scanning documents.

• Examine if we have enough ingredients for dessert preparation
• Enhanced customer satisfaction by efficiently managing reception area and addressing customer orders promptly.

• Assisted children individually or in small groups to help them complete and understand assignments.
• Organized and supervised games and other recreational activities.
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.