Hi, I’m
Xiomara Garcia
San Antonio,TX
Summary
Organized office assistant dedicated to providing detailed customer service and scheduling support. Developed strong skills as a liaison between patients, doctors, and insurance providers, ensuring proper coding and managing coverage plans. Wealth of experience in interacting with office staff and patients, able to effectively handle tasks such as supply restocking and scheduling appointments. Hardworking and educated professional always willing to go the extra mile to complete tasks. Proven track record in fast-paced office settings as a dedicated administrative professional who excels at completing various clerical tasks and offering staff support. Responsible, punctual, and productive even when working with little to no supervision. Experience in coordinating administrative tasks and maintaining organized office environments, utilizing strong organizational skills to enhance office efficiency and support team operations. Demonstrated effective communication and multitasking abilities to meet diverse administrative needs.
Overview
11
years of professional experience
Work History
LXG Masonry
Project Manager
05.2016 - Current
Job overview
- Planned and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with team leaders to resolve project issues.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Meet with potential clients and advised as needed.
- Manage purchase orders for projects
- Manage the accounts payable for the company.
- Prepared and submitted project invoices for payment.
- Negotiated and managed third-party contracts related to projects.
- Monitored project progress, identified potential issues and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to clients.
- Analyzed project performance data to identify areas of improvement.
- Verified quality of materials to specifications before beginning projects.
Kumon Math & Reading Centre
Early Childhood Educator Assistant
08.2023 - 09.2024
Job overview
- Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
- Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
- Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational materials.
- Established strong relationships with families through open communication channels.
- Consulted with parents to build and maintain positive support networks and support continuing education
- Maintained detailed records of each child''s progress, facilitating effective parent-teacher communication to help with growth and improvement.
- Provided individualized support for children with special needs, enabling them to thrive in the classroom setting.
Dr. Wade Hundley
Dental Administrative Assistant
07.2013 - 08.2017
Job overview
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Completed patient referrals to other medical specialists.
- Helped patients complete necessary medical forms and documentation.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Managed patient billing processes for timely, accurate payments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Assisted office manager with insurance billing and patient payments.
- Obtained payments from patients and scanned identification and insurance cards.
- Processed medical insurance claims and payments.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
San Antonio College
Associate of Arts from Accounting And Business Management
Skills
- Dental Technology
- Incoming Call Reception
- Understanding of Confidentiality Laws
- Accounts Payable and Accounts Receivable
- Adept at Multi-Line Phones
- Dental Knowledge
- Dental Terminology Knowledge
- Dental Staff Support
- Patient Health Information Access
- Appointment Scheduling
- Patient Documentation
- Classroom Organization
- Emotional Support
- Parent-Teacher Communication
- Positive Reinforcement
- Afterschool program leadership
- Communication and Interpersonal Skills
- Strong Work Ethic and Dependable
- Organizational and Planning Skills
Languages
Spanish
Native or Bilingual
Timeline
Early Childhood Educator Assistant
Kumon Math & Reading Centre
08.2023 - 09.2024
Project Manager
LXG Masonry
05.2016 - Current
Dental Administrative Assistant
Dr. Wade Hundley
07.2013 - 08.2017
San Antonio College
Associate of Arts from Accounting And Business Management
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