Xiomara Gardea
Dallas,TX
Summary
Customer Service Specialist experienced in enhancing satisfaction through effective communication and problem-solving. Resolved issues efficiently while collaborating with diverse teams to drive high satisfaction and operational efficiency.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Exxon Tiger Mart
Cashier Customer Service
Seagoville, Texas
07.2025 - 06.2026
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Journeys
Retail Associates
Mesquite, Texas
03.2025 - 06.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Achieved cost-savings by developing functional solutions to problems.
Education
Texans Can Academies
Dallas, TXSkills
- Customer service
- Problem solving
- Team collaboration
- Effective communication
- Interpersonal communication
- Active listening
- Time management
- Multitasking
- Organizational skills
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Exxon Tiger Mart
Cashier Customer Service
07.2025 - 06.2026
Journeys
Retail Associates
03.2025 - 06.2025
Texans Can Academies