Xiomara Grillo Osorio
Shakopee,MN
Summary
Dedicated airfield operations expert with aviation industry experience. Proficient in airfield maintenance, aircraft fueling and aircraft ground handling operations. Talented at implementing new airfield operations protocols and enforcing compliance with aviation regulations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Correctional Officer
Minnesota State Corrections
06.2023 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Optical Management
Pearl Vision
12.2019 - 05.2023
- Ensure all store associates achieve and maintain the highest level of customer service
- Investigate and compile competitive information
- Assist Store Manager with hiring, supervising, and training all store associates
- Motivate associates to exceed performance standards
- Monitor and achieve profit, sales, and performance goals
- Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions
- Interface and maintain appropriate professional relations with the doctors, associates, and customers.
Aviation Management
British Airways,Delta Global Services
03.2014 - 02.2022
- Supervises and coordinates daily activities of employees to ensure a safe and effective operation
- Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, safety procedures, and all applicable laws
- Schedules and conducts shift meetings
- Enforces Company policies and procedures, including disciplinary action, and promotes Airlines policies on Equal Employment Opportunity, Professional Conduct, and diversity initiatives and investigates and responds to employee relations issues in a timely manner
- Trains, coaches, counsels, and mentor employees in compliance with Airlines policies, procedures, and practices
- Assists in the administration of payroll; completes shift paperwork and performs other administrative functions.
- Maintained knowledge of industry trends by attending relevant conferences, workshops, or continuing education sessions as necessary to stay current on best practices in aviation management.
- Displayed exceptional time management skills through prioritizing job responsibilities based on urgency level while still maintaining a high standard of quality work output.
Education
HIGH SCHOOL DIPLOMA -
TIMBERCREEK HIGH SCHOOL
05.2011
Skills
- Associate who is detail-oriented, accurate, and dependable, with an uncompromising work ethic
- An active listener with strong interpersonal skills
- Exceptional communication skills
- Cash flow management and trusted key holder
- Quick learner with excellent time management skills
- Customer-Focused, Courteous, and helpful
References
- Mylissa Rutledge, (423)425-5575
- Rhiannon Hinckley, (763)443-9414
- Milady Pagan, (407)413-7712
Certification
Basic life support
AED & CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Correctional Officer
Minnesota State Corrections
06.2023 - Current
Optical Management
Pearl Vision
12.2019 - 05.2023
Aviation Management
British Airways,Delta Global Services
03.2014 - 02.2022
HIGH SCHOOL DIPLOMA -
TIMBERCREEK HIGH SCHOOL
Similar Profiles
Ember JohnsonEmber Johnson
Special Teacher at State of Minnesota, Department of Corrections MCF-Special Teacher at State of Minnesota, Department of Corrections MCF-
Kevin BeierKevin Beier
Corrections Officer at State Of Minnesota Department Of CorrectionsCorrections Officer at State Of Minnesota Department Of Corrections
Jessica SayachackJessica Sayachack
Correctional Sergeant at State Of Minnesota Department Of CorrectionsCorrectional Sergeant at State Of Minnesota Department Of Corrections