With a proven track record at HIPPOCRATES MEDICAL CENTER, I excel in patient care coordination and EMR/EHR management, enhancing clinic efficiency and patient satisfaction. Skilled in phlebotomy and demonstrating exceptional communication, I effectively educate and build trust with patients, contributing significantly to positive health outcomes.
Overview
2023
2023
years of professional experience
Work History
Medical Assistant
HIPPOCRATES MEDICAL CENTER
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Collected and documented patient medical information such as blood pressure and weight.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Performed medical records management, including filing, organizing and scanning documents.
Prepared lab specimens for diagnostic evaluation.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Completed EKGs and other tests based on patient presentation in office.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Taught patients about medications, procedures, and care plan instructions.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Measured patient pulse oximetry.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Implemented care and efficiency improvements to support and enhance office operations.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Collected pertinent data and calculations to aid physician in interpreting results.
Empowered patients through education on self-management techniques for chronic conditions.