Xiomara Lopez
Cliffside Malibu
LOSANGELES,CA
1
Language
21
years of professional experience
Results-driven Housekeeping Manager with a focus on training and mentoring staff. Proven ability to enhance guest relations and streamline operations through quality improvements and effective inventory management.
Work History
Housekeeping Manager
11 Years 8 Months- Directed daily housekeeping operations, ensuring adherence to cleanliness and safety standards.
- Trained and mentored staff to enhance performance and service quality.
- Coordinated inventory management for cleaning supplies, optimizing resource allocation.
- Oversaw inspections of clients rooms and common areas to maintain high standards.
- Completed schedules, shift reports, and other business documentation.
- Evaluated employee performance and developed improvement plans.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
Sales Associate
1 Year 10 Months- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Maintained extensive product knowledge to assist customers in making informed purchasing decisions.
- Collaborated with team members to achieve sales targets and enhance store performance.
- Trained new associates on sales techniques and operational procedures to ensure consistency.
- Monitored inventory levels, restocked shelves, and ensured accuracy in product placement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Supervisor
6 Years 3 Months- Supervised daily operations to ensure efficient workflow and optimal staff performance.
- Trained and mentored team members to enhance skills and maintain high standards.
- Implemented process improvements that increased productivity and streamlined operations.
- Coordinated inventory management, ensuring accurate stock levels and timely replenishment.
Education
High School Diploma
Skills
Cleaning supply management
Ordering cleaning supplies
Training and mentoring
Inventory management
Quality improvements
Customer service-focused
Guest relations
Languages
Spanish
Native or Bilingual
Timeline
Housekeeping Manager
Cliffside Malibu
02.2015 - CurrentRead More
Sales Associate
Beth Bath Beyon
04.2013 - 02.2015Read More
Supervisor
Target
03.2006 - 06.2012Read More
Los Ángeles High
High School Diploma
Read More