Summary
Overview
Work History
Education
Skills
Timeline
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Xiomara Melendez

Gretna,LA

Summary

Dynamic and detail-oriented professional with extensive experience as a Private Housekeeper for Mr. Gino Kalozdi, excelling in exceptional cleaning and elderly care. Proven ability to enhance client satisfaction through meticulous organization and proactive problem-solving, while maintaining high hygiene standards and fostering trust-based relationships.

Experienced with overseeing deli operations and ensuring exceptional customer service. Utilizes effective inventory management and staff training to optimize workflow and productivity. Strong understanding of food safety regulations and quality control to maintain superior standards.

Professional food service manager with strong background in deli operations. Demonstrates expertise in team collaboration, inventory management, and customer satisfaction. Adept at adapting to changing needs and maintaining high standards to achieve results. Known for reliability, leadership, and excellent communication skills.

Overview

36
36
years of professional experience

Work History

Private Housekeeper

Mr. Gino Kalozdi
01.2015 - Current


  • Set schedules for Number staff by planning and designating shifts and hours.
  • Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
  • Maintained cleanliness and organization of all living areas, ensuring a welcoming environment for residents.
  • Executed laundry services, including washing, folding, and ironing garments with attention to fabric care.
  • Assisted in meal preparation and kitchen maintenance, adhering to food safety standards and dietary preferences.
  • Implemented effective cleaning techniques using appropriate tools and equipment for various surfaces and materials.
  • Adapted quickly to changing household needs, providing flexible support across different tasks as required.
  • Developed strong relationships with family members, fostering trust and open communication regarding household needs.
  • Cleaned and organized kitchen and eating areas by washing dishes, removing trash and wiping down counters and surfaces.
  • Managed household tasks efficiently, ensuring timely completion and high-quality results.
  • Improved overall cleanliness of homes with meticulous attention to detail during deep-cleaning tasks.
  • Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
  • Enhanced client satisfaction by maintaining a clean and organized living environment.
  • Maintained a safe and hygienic home by implementing thorough cleaning routines.
  • Swept, mopped and polished floors to remove dirt and grime and restore floor's protective layer.
  • Anticipated clients'' needs proactively, resolving issues before they escalated into larger problems.
  • Polished and dusted furniture, antiques and high-priced valuables to preserve pieces.
  • Performed daily laundry duties, resulting in consistently clean and well-organized wardrobes for clients.
  • Established trust-based relationships with clients through consistent professionalism coupled with genuine empathy towards individual requirements.
  • Assisted with child care responsibilities, fostering a nurturing and supportive environment for children in the household.
  • Oversaw laundry operations by sorting clothing by color, loading and unloading washing machines and dryers and folding laundry in neat piles.
  • Operated steam cleaner to refresh and disinfect fibers of carpet.
  • Contributed to a harmonious family atmosphere by maintaining open communication channels with clients regarding expectations and priorities.
  • Streamlined meal preparation processes, providing nutritious and delicious meals for families on time.
  • Efficiently managed pet care responsibilities including walking dogs regularly to maintain their health and wellbeing.
  • Completed errands and shopping tasks in a timely manner, resulting in optimal time management for busy households.
  • Coordinated maintenance services as needed, liaising with vendors to schedule appointments promptly and efficiently.
  • Provided additional support during special events or occasions, ensuring smooth execution of all planned activities and details.
  • Collaborated effectively with other staff members to ensure seamless management of households activities.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Dusted picture frames and wall hangings with cloth.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Adhered to professional house cleaning checklist.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Preserved patient safety by following safety protocols.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Provided assistance with medication management.
  • Identified needs and coordinated plans for travel and out-of-town functions.

Deli Manager

Winn Dixie Supermarket
01.2011 - 05.2015
  • Participated in staff training sessions to develop knowledge of products and services offered.
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
  • Worked closely with other department managers to improve cross-functional collaboration within the store.
  • Collaborated with store management to achieve overall operational goals, contributing to store success.
  • Increased deli sales by implementing innovative merchandising and promotional strategies.
  • Observed quality assurance standards to optimize freshness of deli products.
  • Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
  • Streamlined deli operations through effective scheduling, inventory management, and staff training.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Inventoried food products and associated materials on weekly basis.
  • Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.

Deli Manager

Dorignacs
01.1990 - 05.2005
  • Assisted in daily deli operations, ensuring efficient workflow and customer satisfaction.
  • Learned food safety standards and best practices for handling perishable items.
  • Supported inventory management by monitoring stock levels and assisting with restocking.
  • Gained experience in slicing meats and cheeses using specialized deli equipment.
  • Provided excellent customer service by addressing inquiries and fulfilling special orders.
  • Collaborated with team members to maintain cleanliness and organization in the deli area.
  • Adapted quickly to new processes, enhancing overall operational efficiency within the department.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.

Education

N/A -

Ramon Montolla
Progreso Yoro, Honduras

Skills

  • Elderly care
  • Home maintenance
  • Meal preparation
  • Ironing proficiency
  • Childcare experience
  • Errand running
  • Deep organization
  • Exceptional cleaning
  • Teamwork
  • Customer service
  • Multitasking and organization
  • Cleaning and organizing
  • Customer service-focused
  • Vacuuming and sweeping
  • Mopping and sweeping
  • Cleaning bathrooms
  • Detail-oriented
  • Basic maintenance
  • Housekeeping
  • Residential cleaning
  • Safety protocols
  • Customer-oriented
  • Staff training
  • Room preparation
  • Laundry management
  • Mopping and buffing floors
  • Deep cleaning
  • Kitchen sanitizing
  • Teamwork and collaboration
  • Employee supervision
  • Task delegation
  • Inventory management
  • Team direction
  • Ordering supplies
  • Food safety compliance
  • Product rotation
  • Merchandising strategies
  • Cost reductions
  • Waste reduction
  • Scheduling coordination
  • Sales promotion
  • Menu planning
  • Catering support
  • Catering services
  • Worker scheduling
  • Deli product packaging
  • Point-of-sale system
  • Merchandise replenishment
  • Cleaning & sanitation
  • Team collaboration
  • Worker training
  • Food safety
  • Customer complaint handling

Timeline

Private Housekeeper

Mr. Gino Kalozdi
01.2015 - Current

Deli Manager

Winn Dixie Supermarket
01.2011 - 05.2015

Deli Manager

Dorignacs
01.1990 - 05.2005

N/A -

Ramon Montolla

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Xiomara Melendez