Summary
Overview
Work History
Education
Skills
Timeline
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XIOMARA ROBINSON

Charlotte

Summary

Dynamic professional with extensive experience in inventory management and customer service at CTDI/Proman. Proven ability to enhance team performance and ensure safety in high-volume environments. Skilled in heavy lifting and multi-task management, consistently achieving operational excellence and fostering client satisfaction. Recognized for developing strategies that improve efficiency and drive results.

Overview

7
7
years of professional experience

Work History

Picker/Reciever/Shipper

CTDI/Proman
Charlotte
02.2025 - Current
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Weighed and measured products and materials to meet regulatory requirements.
  • Communicated effectively with team members regarding order status updates.
  • Operated powered industrial vehicles safely including but not limited to forklift, reach truck and cherry picker.
  • Updated inventory records after item retrieval.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.

Manager

Auntie Anne's Pretzels
Charlotte
02.2024 - 10.2024
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Established and monitored KPIs to evaluate performance and identify areas for improvement.
  • Analyzed business performance data and forecasted business results for upper management.
  • Assigned tasks to associates to fit skill levels and maximize team performance.

Shift Leader

Taco Bell
Fairfield
03.2020 - 07.2021
  • Maintained a safe working environment by adhering to all safety procedures, policies, and regulations.
  • Plan and establish work schedules, assignments, and production sequences to meet production goals.
  • Provided superior training and leadership to teams in order to improve performance and assist team members in meeting their goals.
  • Worked with internal teams to improve materials handling, production, and shipping operations.
  • In charge of pricing, inventory count, and supply during shift hours.
  • I'm in charge of setting up and adjusting machines and equipment.
  • Kept the production areas clean and well-organized to avoid violations or unnecessary work delays caused by hazards or inefficient layouts.
  • Maintained a safe working environment by following safety procedures, policies, and regulations.

Shift Lead

McDonald's
Fairfield
01.2018 - 07.2021
  • Ensured that employees were productive and on task in order to meet business and customer needs.
  • Prepared over 2 shipments with over 100 completed products every day.
  • Maintained a safe working environment by following safety procedures, policies, and regulations.
  • Was in charge of scheduling, accepting requests for time off, and finding cover for short shifts.
  • Receipts, employee hours, and inventory movements were all tracked by me.
  • Finished the store's opening and closing procedures, which included setting up registers and checking inventory.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

High School -

Fairfield High School
Fairfield, CA
01.2021

Some college - Criminal Justice and Business Administration

Johnson C. Smith University
Charlotte, NC

Skills

  • Customer service
  • Safety measures
  • High-volume dining
  • Customer satisfaction
  • Heavy lifting
  • Client-focused
  • Quick learner
  • Time management skills
  • Lead development
  • Multi-Task Management
  • Inventory management

Timeline

Picker/Reciever/Shipper

CTDI/Proman
02.2025 - Current

Manager

Auntie Anne's Pretzels
02.2024 - 10.2024

Shift Leader

Taco Bell
03.2020 - 07.2021

Shift Lead

McDonald's
01.2018 - 07.2021

High School -

Fairfield High School

Some college - Criminal Justice and Business Administration

Johnson C. Smith University

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XIOMARA ROBINSON