Xiomara Robles
Reading,PA
Summary
Adept at enhancing operational efficiency and team dynamics, my tenure at Pepperidge Farm honed my skills in team collaboration and sanitation procedures. Leveraging strong communication and workplace safety practices, I significantly contributed to creating positive work environments and streamlining processes, demonstrating a commitment to excellence and a results-driven approach in diverse roles.
Overview
16
16
years of professional experience
Work History
General Bakery Helper
Pepperidge Farm
04.2014 - 03.2024
- Facilitated effective communication between front-of-house staff and bakers, streamlining operations for increased efficiency.
- Promoted a positive work environment through team-building activities and open communication channels.
- Demonstrated flexibility in adapting to various bakery roles as needed, showcasing versatility within the team.
- Operated commercial baking equipment safely, adhering to established protocols for optimal performance results.
Night Manager
Seven Eleven
01.2012 - 04.2014
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Conducted nightly inventory management procedures to track sales and stock levels.
Professional Massage Therapist
World Rehabilitation
11.2007 - 12.2011
- Developed strong rapport with clients by establishing trust and open communication during sessions.
- Served as a mentor to new therapists joining the practice, sharing expertise and guidance in technique application and best practices.
- Improved client well-being by providing personalized treatments based on individual needs and preferences.
- Continuously expanded professional knowledge with ongoing education in advanced massage modalities to better serve diverse clientele needs.
- Collaborated with healthcare professionals to develop comprehensive treatment plans for clients recovering from injuries or surgeries.
- Assisted clients in achieving stress relief and improved mental well-being through mindful touch and calming environments.
Education
P.M.T - Massage Therapy
Berks Technical Institute
Reading, PA09.2006
Certified Cook - Culinary Arts
Reading Area Community College
Reading, PA09.2002
Skills
- Sanitation Procedures
- Stock Rotation
- Recipe Following
- Allergen awareness
- Food safety practices
- Temperature Monitoring
- Prepping ingredients
- Maintaining workstations
- Cleaning equipment
- Workplace Safety
- Team Collaboration
- Food Safety
- Work Prioritization
Languages
Spanish
Native or Bilingual
Timeline
General Bakery Helper
Pepperidge Farm
04.2014 - 03.2024
Night Manager
Seven Eleven
01.2012 - 04.2014
Professional Massage Therapist
World Rehabilitation
11.2007 - 12.2011
P.M.T - Massage Therapy
Berks Technical Institute
Certified Cook - Culinary Arts
Reading Area Community College
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