Xiomara Ruiz
Boston,United States
Overview
24
24
years of professional experience
Work History
Driver
Uber And Lyft
Boston, MA
03.2024 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Housekeeper
New Eco Service
Boston, MA
05.2021 - 03.2024
- Maintained a safe environment for patients and staff by adhering to infection control policies and procedures.
- Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
- Streamlined cleaning processes by effectively utilizing housekeeping equipment, such as floor machines and vacuum cleaners.
- Maximized efficiency through proper use and mixing of chemicals according to manufacturer instructions and safety guidelines.
- Collaborated with nursing staff to ensure timely room turnover for incoming patients, minimizing wait times.
Housekeeper
American Cleaning Service
Boston, MA
10.2019 - 04.2021
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
PCA
Tempus Unlimited
Boston, MA
11.2017 - 12.2018
- Improved patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Administered medications as prescribed, preventing adverse reactions or complications.
- Enhanced patient mobility by assisting with transfers, ambulation, and range-of-motion exercises.
- Performed wound care and dressing changes, facilitating timely healing and recovery.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
- Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
Housekeeper
Old English Service
Boston, MA
03.2008 - 07.2017
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Rotated linens in storerooms and replenished when supplies ran low.
- Polished fixtures to achieve professional shine and appearance.
- Hang, cleaned and rehung draperies to maintain freshness.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
- Washed and put away kitchen dishes, utensils and glassware.
- Returned emptied garbage receptacles to proper locations.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Operated electronic backpack vacuums and floor sweepers.
Housekeeper
Janitorial Services Inc.
Boston, MA
01.2000 - 03.2007
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Education
High School Diploma -
Francisco Gregorio Billini
Peravia, Dominican Republic06.1994
Skills
- Vehicle Maintenance
- Commercial driving
- Appointment Scheduling
- DOT Compliance
- Passenger transportation
- Passenger Assistance
- Safe Driving Practices
- GPS and route planning
- Flexible Schedule
- Clean Driving Record
- Valid Driver's License
- Route Planning
Languages
Spanish
Native or Bilingual
Timeline
Driver
Uber And Lyft
03.2024 - Current
Housekeeper
New Eco Service
05.2021 - 03.2024
Housekeeper
American Cleaning Service
10.2019 - 04.2021
PCA
Tempus Unlimited
11.2017 - 12.2018
Housekeeper
Old English Service
03.2008 - 07.2017
Housekeeper
Janitorial Services Inc.
01.2000 - 03.2007
High School Diploma -
Francisco Gregorio Billini