Overview
Work History
Education
Skills
Languages
Timeline
Generic

Xiomara Ruiz

Boston,United States

Overview

24
24
years of professional experience

Work History

Driver

Uber And Lyft
Boston, MA
03.2024 - Current
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.

Housekeeper

New Eco Service
Boston, MA
05.2021 - 03.2024


  • Maintained a safe environment for patients and staff by adhering to infection control policies and procedures.
  • Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
  • Streamlined cleaning processes by effectively utilizing housekeeping equipment, such as floor machines and vacuum cleaners.
  • Maximized efficiency through proper use and mixing of chemicals according to manufacturer instructions and safety guidelines.
  • Collaborated with nursing staff to ensure timely room turnover for incoming patients, minimizing wait times.


Housekeeper

American Cleaning Service
Boston, MA
10.2019 - 04.2021
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

PCA

Tempus Unlimited
Boston, MA
11.2017 - 12.2018
  • Improved patient comfort by providing compassionate and attentive care.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
  • Administered medications as prescribed, preventing adverse reactions or complications.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range-of-motion exercises.
  • Performed wound care and dressing changes, facilitating timely healing and recovery.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
  • Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.

Housekeeper

Old English Service
Boston, MA
03.2008 - 07.2017
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Polished fixtures to achieve professional shine and appearance.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Returned emptied garbage receptacles to proper locations.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Sorted, laundered and put away various laundry items.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Operated electronic backpack vacuums and floor sweepers.

Housekeeper

Janitorial Services Inc.
Boston, MA
01.2000 - 03.2007
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.


Education

High School Diploma -

Francisco Gregorio Billini
Peravia, Dominican Republic
06.1994

Skills

  • Vehicle Maintenance
  • Commercial driving
  • Appointment Scheduling
  • DOT Compliance
  • Passenger transportation
  • Passenger Assistance
  • Safe Driving Practices
  • GPS and route planning
  • Flexible Schedule
  • Clean Driving Record
  • Valid Driver's License
  • Route Planning

Languages

Spanish
Native or Bilingual

Timeline

Driver

Uber And Lyft
03.2024 - Current

Housekeeper

New Eco Service
05.2021 - 03.2024

Housekeeper

American Cleaning Service
10.2019 - 04.2021

PCA

Tempus Unlimited
11.2017 - 12.2018

Housekeeper

Old English Service
03.2008 - 07.2017

Housekeeper

Janitorial Services Inc.
01.2000 - 03.2007

High School Diploma -

Francisco Gregorio Billini

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