Xiomara Savinon
Bogota,New Jersey
Summary
Versatile and results-oriented professional with a track record of enhancing operational efficiency at Bergen Cardiology Associates. Excelled in maintaining confidentiality and leveraging computer skills, including proficiency in EMR systems like EPIC. Demonstrated expertise in customer support and adept at improving patient satisfaction and workflow.
Overview
20
20
years of professional experience
Work History
Medical Office Secretary
Bergen Cardiology Associates
10.2016 - Current
- Check-in patients,collet personal, medical and insurance information .
- Acquire authorizations by calling private insurance companies
- Manage schedule for physicians,patients and secondary care providers
- Effectively communicate with physicians and office staff to coordinate patient flow
- Reinforce and uphold patient confidentiality as required by HIPPA Law
- Facilitate daily administrative functions including customer services
- Provide support to clinical staff and physicians by multi-tasking throughout the day
Service Coordinator
Best Care Inc
02.2013 - 09.2016
- Greet all patients according to customer service standards of excellence
- Collect pertinent demographic and billing information and collect appropriate fee
- Maintain accurate receipt book and cash drawer,read and transmit credit card machine
- Schedule,cancel,confirm and reschedule patient appointments
- Obtain authorizations by calling private insurance
- Determine if insurance benefit plan considers selected products based on patient need
Restaurant General Manager
Ricardo Bello / Miosotis Rodriguez
02.2008 - 01.2012
- Oversee daily operations,ensuring smooth functioning
- train and manage restaurant staff ( servers and support staff)
- Monitor food preparation, quality and service standards
- Manage schedules and staff payroll
- Ensure adherence to labor laws, licensing requirements, and health regulations
- Monitor budgets and costs
Administrative Assistant
Xerox Corporation
08.2004 - 01.2008
- Manage and monitored the dispersal of paycheck,handled payroll
- Produced reports frequently documenting cash flow and accounts payable/receivable
- Organized and produced documentation for customer order and finances
- Manage daily revenue, reviewed daily activity such as cash flow, withdrawals and deposits
Education
No Degree - Marketing
National University Pedro Henriquez Urena (UNPHU)
La Vega Dominican Republic High School Diploma -
Augustiniano School
La Vega Dominican Republic 09-1998
Skills
- Telephone customer support
- Maintaining confidentiality
- ICD-10 coding
- Medicare/Medicaid
- Computer skills
- experienced as a medical receptionist and scheduler
- knowledgeable of EMR systems including EPIC
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Medical Office Secretary
Bergen Cardiology Associates
10.2016 - Current
Service Coordinator
Best Care Inc
02.2013 - 09.2016
Restaurant General Manager
Ricardo Bello / Miosotis Rodriguez
02.2008 - 01.2012
Administrative Assistant
Xerox Corporation
08.2004 - 01.2008
No Degree - Marketing
National University Pedro Henriquez Urena (UNPHU)
High School Diploma -
Augustiniano School
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