Xiomara Villeda
Los Angeles,CA
Summary
Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
Server
Porto's Bakery And Cafe
11.2023 - 06.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
Line Cook
Alfred’s Coffee
05.2022 - 04.2023
- Responsible for maintaining kitchen
- Prepped vegetables and spreads for the food
- Responsible in making sure food is well prepped and safe for consumption
- Took necessary precautions to make sure the food was prepared according to customers taste
- I am responsible at counting waste at the end of the shift and reporting to a manager
- I count inventory so that the cafe can order what is needed for kitchen.
- Implemented training for front-of-house team members to understand kitchen procedures.
- Trained cooks to maintain clean, organized and sanitary workstations.
Cashier
Monty’s Good Burger
09.2021 - 05.2022
- Operated and sanitized kitchen and food preparation equipment.
- Operated cash register to process sales transactions, handle cash and make change.
- Resolved customer complaints independently or with aid of supervisor.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Grilled meats and seafood to customer specifications.
- Plated and presented all dishes to match established restaurant standards.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
High School Diploma -
Camino Nuevo High School
Los Angeles, CA01.2014
Skills
- Guest Engagement
- Order delivery practices
- Food Running
- Table Setting
- Beverage Preparation
- Strong Work Ethic
- Food sales and promotion
- Allergy awareness
- Food safety understanding
- High-volume dining
- Safe Food Handling
- Daily specials memorization
Languages
Spanish
Native or Bilingual
Timeline
Server
Porto's Bakery And Cafe
11.2023 - 06.2024
Line Cook
Alfred’s Coffee
05.2022 - 04.2023
Cashier
Monty’s Good Burger
09.2021 - 05.2022
High School Diploma -
Camino Nuevo High School
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