Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Update the daily/weekly/monthly metrics excel sheet to ensure the number of personnel are tracked
Process expense report information to ensure employees are reimbursed
Open/Close front desk
Create and send event rosters
Run monthly Galaxy access report
Create monthly schedules for front desk
Provided front desk duties and event support. Provided facility access points oversight, eliminating unauthorized access to the facility. Accounted for visitors and guests of scheduled events.
Granting access to visitors requesting accessibility to the building.
Submit weekly WAR(Weekly Activity Report) for over twenty employees
Maintain Events calendar (add events, mark events as VIP expected, continuous event, completed event, approved, or cancelled)
Manage calendar for Forge events
Schedule Army change of charters, promotion ceremonies, retirement ceremonies and trainings
Customer support during events/trainings
Updating Org Charts for leadership meetings
Ensuring employees have logged their locations in MIRARS for the day
Standard Operating Procedures (SOPs) managements and editing
KanBan Board Management; ensuring KanBan Board is up to date before the next scheduled meeting.
Approve/Deny access to requests to access SharePoint links.
Assist senior leaders with projects (creating outside signage, getting estimates, and creating an Emergency Action Plan for the building)
Manage SIPR room calendar and requests forms
Schedule Forge event reservations
Receive, distribute, track and report on formal event tasks using the SharePoint
Coordinate with external staff, agencies, and contractors to fix maintenance issues.
Assist with the setup and breakdown of event spaces, ensuring they are restored to their original configuration.
Configure and edit PowerPoint slides for leadership
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Executive Assistant to Director, Contractor
Grand Ground Enterprise
04.2022 - 05.2023
Executive Assistant to a GS-15 where I prepared roughly 250 meeting notes, presentations, white papers, decision papers, alternate course of action papers that contributed to the 2019 NDAA signed by President Trump establishing the US Space Force.
Arrange calendar meeting invites for staff ranging from GS-15 to GS-12 take minutes for government lead to review and act upon.
Make recommendations and prepare briefings for various meetings with little or no errors.
Developed a schedule to maintain consistency for the office Burn Bags.
Print requested documents and file accordingly.
Receive and sign for FedEx and UPS packages for purchase request from staff.
Process various office supply request using the official Purchase request form.
Developed a Facilities Track sheet to track all project progress. Tracking sheet has allowed real-time progress.
Developed an outstanding working relationship with Military and Civilian workforce.
Respond to email enquiries regarding facilities or parking and processed over 400 clearance requests for secure access and or Parking to the Pentagon reservation.
Created the Monthly Permanent parking which allows us to keep track of who has a permanent space at the Pentagon Reservation.
Payroll/ Accounts Payable Specialist, Non-federal
Metropolitan Hospitality Group
10.2021 - 04.2022
Manage coordination of communication and respond within 24 hours.
Review, sort and distribute incoming mail to appropriate personnel.
Process requested gift cards and send them out via email or USPS.
Prepare employee paychecks and restaurant supplies to be delivered to the appropriate locations.
Key in employees’ time and attendance into an automated timekeeping system
Gather, sort and organize items received from each restaurant location.
Collect invoices from each restaurant location and back check them within Margin Edge
Process Payroll and Close for Navy yard and Rosslyn employees and locations
Process voluntary and involuntary separations.
Reviewed, scanned, uploaded, and shredded New Hire Paperwork appropriately.
Print and prepare House Shortage Checks and employee manuals and binders, Create birthday and anniversary report
Ensured Certificates of Insurance were active and up to date.
Human Resource Assistant / PTO Specialist, Contractor
Department of State Contractor/Inter-Con Security
08.2019 - 10.2021
Processed leave requests, personal sick day rollover requests, buy-down reports and ensured paid time off audits are complete and accurate.
Develops and/or revises forms or use within the HR department.
Prepares and updates statistical reports and charts.
Provide expert HR management advisory and technical services on complex and wide-impacting customer functions and work practices.
Provide written and oral communication techniques sufficient to develop and deliver briefings, project papers, status/staff reports, and correspondence to managers to foster understanding and acceptance of findings and recommendations.
Studies and advises managers and supervisors on staffing requirements, resources, and problems in assigned offices involving a high degree of complexity.
Coordinates analyses and recommendations with other HR Specialists as appropriate
Evaluates position management in assigned organizations and aids supervisors and operating officials on ways to improve structure, work distribution, and the use of employee skills.
Gathers and studies data on the job content, knowledges and skills involved.
Coordinates program requirements with management and others as necessary.
Prepares or completes necessary documents and case files on personnel actions.
Determines the correct classification by comparison to existing standards related to the work and prepares necessary evaluation statements.
Inform supervisors and officers of paid time off balances and requests.
Inform supervisors of over usage of personal sick and/or vacation time.
Create new hire folders (personnel, training, and medical) and stored them appropriately.
Input new hires demographics into Paycom.
Separate Officers who have resigned or were terminated.
Inform supervisors of individuals going on or coming back from FMLA.
Inform Human Resources of leave of absence and Officer's call offs.
Assist with day-to-day operations of the HR functions and duties
Complete union dues report.
Gather badging documents and COR packets.
Assist Background Investigators and gather requested personnel files.
File documents in personnel, medical, and training files.
Perform past and current employment verifications.
Complete personnel action forms (status changes, department changes, promotions, etc.)
Work with supervisor and peers to determine the resolution to inquiries and escalate to the Specialists as needed.
Provide requested information and assist employees on how to utilize self-service functions (resetting password, username/security questions for Paycom login etc.)
Triage questions regarding benefit deductions and FMLA/LOA.
Route questions as needed to other departments - payroll, benefits, third party vendors, etc. for additional analysis.
Properly handle complaints and inquires.
Assist payroll with providing relevant data
Adjusted leave balances in Paycom
Reviewed documents for proper application of time and attendance regulations
Assist employees with requests regarding human resources, rules, and regulations.
Process documentation before badging dates to ensure officers qualified to badge.
Provide clerical and administrative support to Human Resources Executives
Administrative Assistant/Front Desk
Virginia Gastroenterology and Hepatology
03.2016 - 08.2019
Respond to messages from patients
Scheduling appointments according to staff availability
Processing insurance claims
Communicating messages to both staff and patients
Preparing medical reports and ensuring they go to the correct staff member
Organizing doctor consultations
Checking patients in for appointments
Scheduling patient office and surgery appointments
Verifying insurance benefits
Collecting patients’ co-pays, deductibles, and balances