Xiongmee Yang
Dacula,GA
Summary
Result-driven and detail-oriented Logistic Operations Manager with over 25 years of experience in warehouse distribution. Focused on promoting safety and productivity across multiple business lines. delivering successful improvements for business operations, profitability and team development. Resourceful manager and compliance specialist with ability to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
29
29
years of professional experience
Work History
Outbound Operation Manager
Williams-Sonoma Distribution Center
Braselton, GA
2021.02 - Current
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Defined project roadmap to solidify project objectives and milestones.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Trained, mentored and motivated employees to maximize team productivity.
- Maximized transition efficiency and planned and executed physical relocation, including floor plans, furnishings and wiring placement.
- Managed 50 to 60 direct and indirect departmental associates to provide optimal productivity for multiple areas.
- Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
- Evaluated and processed shift reports to assess metrics and make proactive adjustments to future plans.
Warehouse Manager
Ansoc & Associates LLC.
Clarkston, GA
2018.11 - 2021.02
- Established and maintained good relations with customers, vendors and transport companies.
- Managed vendor relationships to support supply chain and maintain product quality.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Updated customers and interdepartmental employees on critical shipments upon request.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Applied schedule, organizational and routing knowledge to enhance delivery planning.
- Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Implemented process improvements based on identification of productivity or quality issues.
- Trained, mentored and motivated employees to maximize team productivity.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
- Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Outbound Supervisor
Thermo Fisher
Suwanee, GA
1996.08 - 2018.11
- Trained 100 plus new employees on company standards and safety procedures.
- Defined strategies and created a plan to achieve ambitious operational objectives.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Collaborated with others to discuss new departmental opportunities.
- Implemented process improvements based on identification of productivity or quality issues.
- Maximized transition efficiency and planned and executed physical relocation, including floor plans, furnishings and wiring placement.
- Built upon established practice standards to improve operational performance and reduce labor costs.
- Trained, mentored and motivated employees to maximize team productivity.
- Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
- Evaluated and processed shift reports to assess metrics and make proactive adjustments to future plans.
- Developed and led quality management systems, standards and compliance, including SOPs, VAWD, good safety best practices, lean improvement programs and enforcement of company and regulatory requirements.
- Conducted performance reviews providing coaching and feedback to benefit both company and employee.
Education
MBA - Project Management
American InterContinental University
Atlanta, GA07.2013
Accomplishments
- Graduated Facilitator Training Program with certification
- Completed Process Manager Training with certification
- Successful attended program for Developing Frontline Leaders
- Accomplished 6 month refresher course for Project management basics
Timeline
Outbound Operation Manager
Williams-Sonoma Distribution Center
2021.02 - Current
Warehouse Manager
Ansoc & Associates LLC.
2018.11 - 2021.02
Outbound Supervisor
Thermo Fisher
1996.08 - 2018.11
MBA - Project Management
American InterContinental University