Xiquera Lambert
Marietta,GA
Summary
Efficient billing professional with 2 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
7
7
years of professional experience
Work History
Project Coordinator
Home Depot
01.2020 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows in SalesForce and CRM.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments and managing KPI's.
- Transitioned projects from estimation and pre-construction phase to well-defined project execution plan. using Salesforce and Excel.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
Sales Intern
MB Design
01.2022 - 07.2022
- Managed customer expectations and helped navigate sales processes.
- Identified 10+ new sales opportunities each week and leveraged knowledge of company goals and strategies to offer insight into viability of potential connections.
- Demonstrated products to customers, answered questions and redirected objectives to positive features.
- Completed daily outbound calls, up to 75+ calls per day.
- Generated seasonal creative pitches for clients targeting various consumer groups.
- Tracked leads in Excel, Workday, and Salesforce, maintaining robust database of contacts and sales activities.
Settlement Coordinator
Home Depot
07.2019 - 01.2020
- Recorded details of conversations, complaints and actions taken in CRM.
- Monitored outstanding invoices and performed collections duties.
- Collaborated with customers to resolve disputes.
- Verified accuracy of accounts payable payments, resulting in 34% reduction in payment errors and check reissues.
- Processed 20+ invoices each workday and emailed documentation to upper management.
- Audited and corrected billing and posting documents for accuracy.
- Used data entry skills to accurately document and input statements.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Manager
Floor & Decor
05.2016 - 07.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories, and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Supervised sales team of 6 people, stepping in to support employees and deliver smooth sales processes for clients.
- Closed over $2million in new sales in 6 months.
Education
BBA - Marketing
Kennesaw State University
Kennesaw, GASkills
- Financial Leadership
- Recruitment and Hiring
- Subcontractor Reviews
- 3D Rendering
- Charges and Rates Documentation
- A/P and A/R Expertise
- Discrepancy Reconciliation
- Desktop Publishing
- Adobe Creative Suite
- Customer Implementation
- Training Programs
Timeline
Sales Intern
MB Design
01.2022 - 07.2022
Project Coordinator
Home Depot
01.2020 - Current
Settlement Coordinator
Home Depot
07.2019 - 01.2020
Manager
Floor & Decor
05.2016 - 07.2019
BBA - Marketing
Kennesaw State University
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Kelvin NguyenKelvin Nguyen
JR Data Analyst at MaxAir MechanicalJR Data Analyst at MaxAir Mechanical