Xiridamu Fuentes
San Antonio,TX
Summary
As a professional with expertise in both customer service and private music education, I bring a dedicated and tactful approach to everything I do. I have honed my skills through a diverse range of experiences and have developed an arsenal of tools to help me optimize my performance in various aspects. My versatility and adaptability make me a quick learner and enable me to thrive in any environment. I am confident that my unique perception and flexibility would make me a valuable asset to your team.
Overview
6
6
years of professional experience
Work History
Server
Brasserie Mon Chou Chou
San Antonio , TX
01.2022 - 06.2023
- Garnered reviews & provided quality service that lead to the business receiving multiple rewards, such as: #1 Restaurant in San Antonio, Best New Restaurant in San Antonio, & Best French Restaurant in San Antonio.
Server/Bartender
Pharmtable
San Antonio , TX
08.2021 - 12.2021
- Assisted in implementing fine dining protocol to elevate the standards of service by training both new & established employees.
- Helped with setting up, working, & breaking down catering events both offsite & on-site.
- Created cocktail specials that assisted in minimalizing waste & promoting limited time experiences to drive guests in.
Barback/Server Assistant/Server
Maverick's Texas Brasseire
San Antonio , TX
01.2020 - 10.2021
- Trained new staff after losing a majority of our staff due to COVID mandatory shutdowns.
- Attended multiple wine & spirit classes to further my knowledge on production & pairing.
- Communicated with Managers/Captains as needed about what was essential to improve Steps of Service.
- Excelled in selling specials & assisting fellow employees in developing new approaches.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Assistant Manager/Social Media/Event Coordinator
Wong's Bodega
San Antonio , TX
03.2020 - 03.2021
- Monitored the local art & music scene & co-operated with local businesses to host ticketed events hosted at the Bodega in order to market our company, creating different avenues of income while complying with COVID safety mandates.
- Prioritized and resolved concerns such as pricing problems, damaged products and special order requests.
- Corrected inventory & pricing inconsistencies in Clover.
- Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
- Drove sales with efficient merchandising to maintain organized, attractive displays.
- Implemented & managed weekend markets to increase store traffic with consumer & community focused events.
- Fostered relationships with established vendors & sought out new relations to expand on products available for the diverse needs of our consumer base.
- Created & operated a vegan food program for Fahrenheit 209's coffee shop, co-owned by & located in Wong's Bodega.
- Utilized Hospitality & Kitchen knowledge to assist customers, both online & in-person, with what they could make with the products available, creating a unique intimate experience.
Kitchen Cook/Deli Lead
Aramark
San Antonio , TX
09.2017 - 01.2019
- Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
- Met production requirements for all aspects of banquet and outlet dishes, desserts, & catering set up/delivery.
- Collaborated with Head Chef in production or modification of menus and selections to best compliment the seasonal/holiday tastes.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Prepared operational reports and analyses and made appropriate recommendations to address progress and negative trends.
Education
High School Diploma -
William Howard Taft High School
San Antonio, TXSkills
- Budget Development
- Staff Training & Conflict Resolution
- Cost Control
- Vendor & Consumer Relationship Management
- Inventory Control
- Service-Oriented Mindset
- Menu Development
- Event Coordination
- Fine Dining Experience
- Wine & Spirit Pairings
Affiliations
- Voluneer Consultant at various organizations: Fuerza Unida for large scale food distribution & garden set up, Garcia Street Farms assisting with day to day farm operations, & Texas Tribal Buffalo Project in building on site housing for workers.
- Taught a High School Advanced Woman's Chorale
- Curated Fundraising Events for a variety of causes: Immigrant assistance with citizenship & healthcare, LGBTQIA+ housing & healthcare for homeless youth, Providing supplies & education for underfunded city students.
Timeline
Server
Brasserie Mon Chou Chou
01.2022 - 06.2023
Server/Bartender
Pharmtable
08.2021 - 12.2021
Assistant Manager/Social Media/Event Coordinator
Wong's Bodega
03.2020 - 03.2021
Barback/Server Assistant/Server
Maverick's Texas Brasseire
01.2020 - 10.2021
Kitchen Cook/Deli Lead
Aramark
09.2017 - 01.2019
High School Diploma -
William Howard Taft High School
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