Xitlali Cardenas
San Jose,CA
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Levis Strauss & Co
Milpitas, CA
06.2024 - Current
- Answered customer inquiries regarding product specs, pricing, and availability.
- Organized stockroom shelves according to size, color or style.
- Built and maintained relationships with peers and upper management to drive team success.
- Handled returns and exchanges according to company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered incoming telephone calls to provide store, products and services information.
- Handled customer complaints in a professional manner.
- Recommended, selected and located merchandise based on customer desires.
- Maintained cleanliness of store environment including floors, windows, displays.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Receptionist
Bgorgeous Brows
San Jose, CA
02.2024 - Current
- Organized special events for the salon including promotional activities, product launches or special discounts.
- Checked guests in quickly and introduced customers to professionals.
- Updated client profiles regularly in order to maintain accurate records.
- Managed the front desk area by ensuring that it was always neat and presentable.
- Responsible for opening and closing the reception area each day according to set guidelines.
- Managed household errands and other essential duties.
- Processed payments for services rendered.
- Resolved customer complaints in a professional manner while maintaining composure under pressure.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Scheduled appointments using salon software system.
Education
High School Diploma -
Independence High School
San Jose, CA06-2025
Skills
- Customer service
- Sales techniques
- Visual merchandising
- Inventory management
- Appointment scheduling
- Team collaboration
- Cash handling
- Reliable and punctual
- Upselling
- Task prioritization
- Excellent people skills
Languages
Spanish
Professional
Certification
- OSHA certified
- CPR Certified
- Global Seal of Biliteracy
References
References available upon request.
Timeline
Sales Associate
Levis Strauss & Co
06.2024 - Current
Receptionist
Bgorgeous Brows
02.2024 - Current
High School Diploma -
Independence High School
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