Xitlali Munoz
Dallas,Texas
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Successful at following instructions and solving problems with minimal direction. Strong work ethic with top skills in communication and multitasking.
Overview
4
4
years of professional experience
Work History
Manager
The Buckle
Mesquite, TX
10.2020 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Analyzed business performance data and forecasted business results for upper management.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Recruited and trained new employees to meet job requirements.
Visual Merchandising Manager
The Buckle
Mesquite, TX
05.2023 - Current
- Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
- Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
- Provided guidance on best practices for visual merchandising techniques such as color blocking, layering, and asymmetry.
- Produced various design layouts for window, interior and sign displays and floor plans.
- Created cohesive displays that highlighted products, maximized space, and reinforced brand identity.
- Aligned visual merchandising strategies and products with company messages, target audience and marketing goals.
- Changed and adjusted displays for new product launches, seasonal changes and different themes.
- Assisted in the development of product placement plans for all departments within the store.
- Collaborated with cross-functional teams such as Marketing and Merchandising to develop innovative ideas for displays that would attract customers' attention.
Chef Supervisor
AMC 30
Mesquite, TX
10.2019 - 10.2020
- Analyzed operational costs associated with the kitchen staff and operations.
- Conducted regular performance reviews for all kitchen staff members.
- Prepared workstations with ingredients and tools to increase efficiency.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Observed food safety and sanitation protocols to reduce germ spread.
- Supervised kitchen food preparation in demanding, high-volume environments.
- Inspected supplies, equipment, and work areas to ensure conformance to established standards.
Culinary Associate
JK Chocolate
Dallas, TX
11.2019 - 12.2019
- Conducted daily inventory of ingredients, supplies, and equipment.
- Prepared dishes according to customer preferences or dietary needs.
- Assisted in the preparation of all food items according to recipes and instructions.
- Maintained detailed records related to food production and service activities.
- Cleaned and sanitized all kitchen surfaces, utensils, and equipment.
Education
BBA - General Business
University of North Texas At Dallas
Dallas, TX05.2023
Skills
- Bilingual
- Time Management
- Multi-tasking
- Team Leadership
- Customer Relationship Management (CRM)
- Staff Management
- Salesforce Management
- Sales Management
- Product Management
- Staff Training
- Leadership
- Training and Development
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Visual Merchandising Manager
The Buckle
05.2023 - Current
Manager
The Buckle
10.2020 - Current
Culinary Associate
JK Chocolate
11.2019 - 12.2019
Chef Supervisor
AMC 30
10.2019 - 10.2020
BBA - General Business
University of North Texas At Dallas
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