Xitong Wu

• Demonstrating the ability to design, implement, analyze, and document outcomes of counseling program aligned to district, state, and national standards
• Maintaining organized clients' files
• Preparing and filing documents
• Organizing and archiving the documents related to completed and ongoing cases
• Coordinating with attorneys and clients on case progress
• Managing case files from intake to closing under the direction of attorney

• Responsible for daily updates of client information in database

• Assisted other instructors during workshops and webinars

• Worked cross-functionally with Professional Services, Technical Writers, Designers, and Development to create accurate manuals

• Developed e-lecture and self-paced multimedia materials

• Provided accounting services for associates and customers

• Worked with CEO for trend information on class design basis

• Establishment and management of company website and online orders

• Customer and logistics management

• Brand management on multiple E-Commerce platforms

• Worked with all Adobe Creative Cloud programs mainly Photoshop, Facebook, Instagram pages, and Excel Pivot Table

• Kept daily sales process and invoicing operations, bill payments and inventory using QuickBooks

• Coordinated and summarized meetings, appointments

• Assisted in the data collection, analysis, writing and editing, and production of publications and electronic media

• Provided administrative support to identify and supported targets-of-opportunity

• Partnered with sales and marketing team and provided analytical support for other required cross-functional strategic projects

• Reviewed and provided insights from standard KPI reporting & other regular reporting from service provider